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CD Ripper does not start

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  • mahalubu

    • Oct 2016
    • 2

    CD Ripper does not start

    Hello,

    I used the dBpoweramp R15 with Windows 10, and it worked well.
    Now I bought the R16 and installed it, and the installation looked good, but the new CD ripper does not start correct - it seems to starts, but the window does not come up.
    I re-installed, but no change - the ripper does not come up. It doesn't matter how I start it - it's the same result when I start the CD ripper icon from desktop, the CD ripper out of the dBpoweramp control center or cdgrab.exe from the command line.

    Please help me!

    UPDATE:
    Sorry, I now found the problem by myself - and afterwards I also recognized that I had not searched good enough before I had started the thread...
    Solution:
    I had also over-installed the new version of Perfect Tunes - the same way I did it for dBpoweramp. This installation also looked good, but it seems that the installation had not recognized, that I have a 64bit-windows an installed the 32bit-version. Afterwards I had a 64bit dBpoweramp and a 32bit PerfectTunes, and this seemed to disturb the grabber.
    Now it works!!

    Markus
    Last edited by mahalubu; October 17, 2016, 02:43 PM. Reason: Problem solved by myself...
  • Spoon
    Administrator
    • Apr 2002
    • 44510

    #2
    Re: CD Ripper does not start

    Try starting by right click on the Control Center Icon >> run as administrator
    Spoon
    www.dbpoweramp.com

    Comment

    • mville
      dBpoweramp Guru

      • Dec 2008
      • 4021

      #3
      Re: CD Ripper does not start

      Originally posted by Spoon
      Try starting by right click on the Control Center Icon >> run as administrator
      Spoon, we are seeing a lot of user right issues with Windows 10 and dBpoweramp Music Converter R16.x.

      Are the issues related to Microsoft SmartScreen?

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44510

        #4
        Re: CD Ripper does not start

        Not sure at this stage, each user seems different in someway.
        Spoon
        www.dbpoweramp.com

        Comment

        • mahalubu

          • Oct 2016
          • 2

          #5
          Re: CD Ripper does not start

          Hi Spoon and mville,

          I had already tried to start CD Ripper (not the Control Center) as administrator. This didn't work. After that trial I started the thread.
          As I wrote (by update just a few minutes after starting the thread) in my case it seemed (for me) to be a problem with a 64bit CD Ripper, which hat a problem with messed up 32bit dlls/exes from Perfect Tunes. Does this sound plausible?

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44510

            #6
            Re: CD Ripper does not start

            Not to me, however if it works for you...
            Spoon
            www.dbpoweramp.com

            Comment

            Working...

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