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CD Ripper not working, no window comes up.

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  • InvaderMike

    • Aug 2016
    • 3

    CD Ripper not working, no window comes up.

    Just installed the paid for software and the CD Ripper window will not even come up. Music Converter and Batch converter windows do come up.
    I tried the trial version first, and CD Ripper window came up and worked (albeit for a fully functioning evaluation only freeDB was available, not so fully functioning)
    I then bought and installed the software and now CD Ripper window will not come up.
    Uninstalled the software and reinstalled the trial version, and now it does not work either, the CD Ripper window will not even come up.
    There is an icon created in the task menu but clicking on it will not make the CD Ripper window visible on screen.


    Windows 10, HP ENVY Phoenix 860st Desktop PC
  • Spoon
    Administrator
    • Apr 2002
    • 44505

    #2
    Re: CD Ripper not working, no window comes up.

    Try starting it with no cd disc in the drive. If not work, right click on dBpoweramp icon on desktop >> run as administrator.
    Spoon
    www.dbpoweramp.com

    Comment

    • InvaderMike

      • Aug 2016
      • 3

      #3
      Re: CD Ripper not working, no window comes up.

      Originally posted by Spoon
      Try starting it with no cd disc in the drive. If not work, right click on dBpoweramp icon on desktop >> run as administrator.
      Thanks for your response. Unfortunately neither of these suggestions change the behavior of the CD Ripper window not appearing on the screen. An icon does get created in the task bar giving the appearance that the program was begun, but no window appears in the display area. Again, the original trial version I installed worked just fine. Then I installed the paid for version. I did not uninstall the trial version before hand. Then this problem arouse. I looked for the trial version to uninstall, but could not find it. I then uninstalled the paid for version. I then installed the trial version, and the trial version now would not work, no window for the CD Ripper. Again, the other tools, music converter and batch converter do come up. I uninstalled the trial version and reinstalled the paid version and I am still stuck with a non working product.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44505

        #4
        Re: CD Ripper not working, no window comes up.

        Run this:

        ...also how to do a full reset of dBpoweramp? (if dBpoweramp crashes for some reason) Where does dBpoweramp save its files / settings? It is installed to c:\Program Files\Illustrate\dBpoweramp or c:\Program Files (x86)\Illustrate\dBpoweramp The 64 bit version of dBpoweramp is installed to: c:\Program Files\dBpoweramp It


        then reinstall registered version.
        Spoon
        www.dbpoweramp.com

        Comment

        • InvaderMike

          • Aug 2016
          • 3

          #5
          Re: CD Ripper not working, no window comes up.

          Spoon,

          You are indeed "Da Man". I am pleased to report that the very clean uninstall of dBPowerAmp was successful, and a reinstall is working. CD Ripper is now back to working. Thank you. I appreciate your assistance.

          InvaderMike

          Comment

          • danno321s

            • Jul 2006
            • 45

            #6
            Re: CD Ripper not working, no window comes up.

            I have this problem on Mac. After a very long wait sometimes window appears. I am running 15.6 (1) on Mac OS X 10.11.6.

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 44505

              #7
              Re: CD Ripper not working, no window comes up.

              If you use iTunes, does the disc appear straight away in iTunes?
              Spoon
              www.dbpoweramp.com

              Comment

              • danno321s

                • Jul 2006
                • 45

                #8
                Re: CD Ripper not working, no window comes up.

                Originally posted by Spoon
                If you use iTunes, does the disc appear straight away in iTunes?
                Yes. Didn't have this problem until 15.6 version.

                Comment

                • Spoon
                  Administrator
                  • Apr 2002
                  • 44505

                  #9
                  Re: CD Ripper not working, no window comes up.

                  Try r15.7:

                  This is the last planned part of R15 lifetime. All new features go into R16. R15.7 contains only critical bug fixes. Current version: beta 3 Changes since R15.6: Fixed DSP preset save button triggering the wrong action. Fixed crash when last used codec does not exist [after running R16 alpha versions]. Fixed codec options
                  Spoon
                  www.dbpoweramp.com

                  Comment

                  • danno321s

                    • Jul 2006
                    • 45

                    #10
                    Re: CD Ripper not working, no window comes up.

                    Originally posted by Spoon
                    Problem fixed in Beta 3.

                    Comment

                    • danno321s

                      • Jul 2006
                      • 45

                      #11
                      Re: CD Ripper not working, no window comes up.

                      Beta 3 fixed problem. Thanks!

                      Comment

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