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dBpoweramp - CD Ripper - CD drive unknown

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  • Laval

    • Mar 2015
    • 11

    dBpoweramp - CD Ripper - CD drive unknown

    Hi, I have changed my PC and on this one the CD drive is not recognized by the CD Ripper when inserting a CD . I am on Windows 7 as local administrator. I have tried to run the CD ripper as Administrator, but still the same result: CD Drive unknown - unknown
    Here are the CD drivers on my PC:
    - ATA ST500 DM002-1BD14SCSI Disk Device
    - hp DVD-ROM SN-108FB SCSI CdRom Device
    Would you know how to fix this?

    Many thanks,
    Laval
  • Spoon
    Administrator
    • Apr 2002
    • 44506

    #2
    Re: dBpoweramp - CD Ripper - CD drive unknown

    The other drive reports its name correctly?
    Spoon
    www.dbpoweramp.com

    Comment

    • Laval

      • Mar 2015
      • 11

      #3
      Re: dBpoweramp - CD Ripper - CD drive unknown

      Sorry, not sure I understand what you mean

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44506

        #4
        Re: dBpoweramp - CD Ripper - CD drive unknown

        You have 2 cd drives, the other drive is working correctly?
        Spoon
        www.dbpoweramp.com

        Comment

        • Laval

          • Mar 2015
          • 11

          #5
          Re: dBpoweramp - CD Ripper - CD drive unknown

          Hi, my mistake, actually the first one is not a CD driver; I only have one, i.e. the second one hp DVD-ROM SN-108FB SCSI CdRom Device.
          Thanks,
          Laval

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44506

            #6
            Re: dBpoweramp - CD Ripper - CD drive unknown

            It is the HP which is showing as Unknown?
            Spoon
            www.dbpoweramp.com

            Comment

            • Laval

              • Mar 2015
              • 11

              #7
              Re: dBpoweramp - CD Ripper - CD drive unknown

              That's correct.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44506

                #8
                Re: dBpoweramp - CD Ripper - CD drive unknown

                Try the program 'Exact Audio Copy' to see how it reports the drive, if unknown also then the issue is 100% with drive.
                Spoon
                www.dbpoweramp.com

                Comment

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