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CD ripper doesn't load any Metadata

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  • GarethWalker

    • Jul 2024
    • 3

    CD ripper doesn't load any Metadata

    Version 16.6, the cd ripper does not find any meta data,
    I have tried checking and unchecking the different providers but the details remain blank.

    When I open the cd in itunes the meta data is present,

    How can i get this function back please?
  • Spoon
    Administrator
    • Apr 2002
    • 44481

    #2
    See:

    R2024 includes many updates to the ever changing metadata landscape, in the recent years: All Media Guide (AMG) service has been discontinued freedb.org has also been discontinued musicbrainz updated their servers, resulting in R16 or older not being able to read the metadata AccurateRip Meta has been introduced R2024
    Spoon
    www.dbpoweramp.com

    Comment

    • GarethWalker

      • Jul 2024
      • 3

      #3
      SO I have to pay for the new version?

      Comment

      • GBrown
        dBpoweramp Guru

        • Oct 2009
        • 334

        #4
        Originally posted by GarethWalker
        SO I have to pay for the new version?
        Since most of the data providers used in v16.6 have mostly disappeared you don't have much choice. Even the couple that remain have significantly changed their data structure and access. The update is paid, but is very discounted if you were a previous customer. The changes are worth the price.

        Comment

        • adambys

          • Jul 2024
          • 2

          #5
          I have just purchased and dowloaded the latest version of dbpoweramp CD ripper and have NO access to metadata. seeing as I bought this software to rip >1000 CDs I am not going to enter the data manually. If you can't provide a fix, then refund the cost of this software!

          Comment

          • garym
            dBpoweramp Guru

            • Nov 2007
            • 5878

            #6
            Software works fine. Sometimes a local computer’s antivirus software blocks access to metadata providers. Check this on your machine.

            Comment

            • Dat Ei
              dBpoweramp Guru

              • Feb 2014
              • 1786

              #7
              Originally posted by adambys
              If you can't provide a fix, then refund the cost of this software!
              How can anyone help you or provide a fix, if you didn't even tell us anything about your platform, OS or enviroment. Where did you download the oftware? Is it the registered version?


              Dat Ei


              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44481

                #8
                Check you have the registered version installed, the dBpoweramp control panel will show that, then check no security software if blocking CD Ripper from accessing the internet.
                Spoon
                www.dbpoweramp.com

                Comment

                • adambys

                  • Jul 2024
                  • 2

                  #9
                  registered version installed. Release 2024-05-30 (6)
                  macBookPro 2021 (M1 Max)
                  running OSX Sonoma 14.5 (latest update)
                  no aftermarket antivirus software running

                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 44481

                    #10
                    You said it was working, until the last update.

                    Uninstall dBpoweramp, by opening finder >> applications and drag dBpoweramp to the trash. Visit the registration link and download and install. After install run dBpoweramp control panel >> advanced settings >> internet

                    and ensure the option to disable access to the internet is not checked.
                    Spoon
                    www.dbpoweramp.com

                    Comment

                    Working...

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