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CD Ripper and Batch Converter No Longer Show in Windows Vista after Security Update

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  • Dsj65

    • Jun 2015
    • 1

    CD Ripper and Batch Converter No Longer Show in Windows Vista after Security Update

    Hi

    I'm using the product for many months now.
    No problem with until today. When I launch the service, it seems it's running but nothing appears on the screen except "insert Audio CD into" Menu (see attachment). The main menu dpesn't appear on the screen but it seems the service is running.

    I already did an uninstall/install. But the problem is still there.

    I'm on a Vista SP2 computer (32 bits).

    Does anybody knows this problem? can provide help.

    Best regards.
    Attached Files
    Last edited by Spoon; June 13, 2015, 08:25 AM.
  • Art_Vandelay

    • Jun 2015
    • 14

    #2
    Re: CD Ripper

    Hi! Glad you posted this, as I have the exact same issue.
    Tried same thing: un-install and re-install, but to no avail.

    I'm running Vista Home premium SP2 64-Bit

    Anyone else?

    Comment

    • ohleollei

      • Jul 2009
      • 2

      #3
      Re: CD Ripper

      same issue. Haven't ripped a CD in a couple months so I'm not sure how long it's been like this, but my Vista system did just have updates yesterday. Also, the program doesn't show up in program files, install/uninstall, or in the DBpoweramp configuration. It looks as though only the CD Grabber is working but doesn't go any further. I have version 14.4 and I also tried redownloading and reinstalling. I'm running vista business SP2, 32 bit.
      Last edited by ohleollei; June 11, 2015, 05:33 AM.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44509

        #4
        Re: CD Ripper

        Using dBpoweramp R15.3?

        Which security software are you using?
        Last edited by Spoon; June 11, 2015, 02:32 PM.
        Spoon
        www.dbpoweramp.com

        Comment

        • Art_Vandelay

          • Jun 2015
          • 14

          #5
          Re: CD Ripper

          Hi Spoon, i have the latest dBpoweramp r15.3 as well as the perfecttunes r1.7
          Antivirus is Mcafee

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44509

            #6
            Re: CD Ripper

            What happens if you right click on CD Ripper >> Run as Administrator?
            Spoon
            www.dbpoweramp.com

            Comment

            • jpf

              • Jun 2015
              • 7

              #7
              Re: CD Ripper

              Thank you Djs65 for starting this thread. I'm running Vista and Reference 14.4 and have had the exact same problem since yesterday. I, too, have uninstalled and reinstalled multiple times to no avail. Running CD Ripper as an Admin doesn't seem to change anything. I also noticed that I couldn't perform any right-click ID-tag edits on already existing files, either.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44509

                #8
                Re: CD Ripper

                Running Mcafee also?
                Spoon
                www.dbpoweramp.com

                Comment

                • jpf

                  • Jun 2015
                  • 7

                  #9
                  Re: CD Ripper

                  No, Avira. My Vista is Home Premium SP2 64-Bit. It seems like I lost dbpoweramp functionality after the Vista security updates on Tuesday.

                  Click image for larger version

Name:	MS Updates.JPG
Views:	1
Size:	62.0 KB
ID:	292930

                  Comment

                  • Art_Vandelay

                    • Jun 2015
                    • 14

                    #10
                    Re: CD Ripper

                    Seems the common denominator is the Vista Updates.
                    I tried running dBPoweramp as Administrator, still the same thing.

                    Mcafee shows dBpoweramp as an "authorized pgm".

                    Comment

                    • Art_Vandelay

                      • Jun 2015
                      • 14

                      #11
                      Re: CD Ripper

                      Ive also re-verified , and there are no more Windows Updates available.

                      Comment

                      • Art_Vandelay

                        • Jun 2015
                        • 14

                        #12
                        Re: CD Ripper

                        Click image for larger version

Name:	Windows Vista SP2 64 Bit Updates.jpg
Views:	1
Size:	105.1 KB
ID:	292931

                        Comment

                        • ohleollei

                          • Jul 2009
                          • 2

                          #13
                          Re: CD Ripper

                          I'm using Microsoft Security Essentials for antivirus. But I agree that it seems related to Vista Updates

                          Comment

                          • av744

                            • Jun 2015
                            • 2

                            #14
                            Re: CD Ripper

                            Gday, Im brand new to all this however like all previous posts I had it working then a Vista update ruined the party. I'm using Trend Micro Maximum Security for anti virus. I have re installed multiple times. It seems to be running in the background, just nothing displayed. I was clicking randomly around the desktop when the CD in the drive suddenly started playing, must have stumbled upon the play button that is now invisible. Thought Id just add to the info on this problem. I had just paid my $75 AUD too as it was going great.

                            Comment

                            • Spoon
                              Administrator
                              • Apr 2002
                              • 44509

                              #15
                              Re: CD Ripper

                              Bear with us whilst we create a vista test machine to look into this.

                              Do any of the dBpoweramp programs run and appear to function correctly? the installer? Batch Converter, Configuration?
                              Spoon
                              www.dbpoweramp.com

                              Comment

                              Working...

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