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Error reporting

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  • Johnston

    • Oct 2014
    • 11

    Error reporting

    Hi
    I have just been unable to rip after many months without difficulties. The message I am getting is"Secure ripping is not supported with unregistered dbpoweramp. Select standard ripping method". Could you explain what this means please and what I need to do to correct the situation. Thank you.
  • Spoon
    Administrator
    • Apr 2002
    • 44511

    #2
    Re: Error reporting

    It means you have the unregistered version of the software, and you need the registered version to secure rip.

    If you have purchased already, Re-issue registered version of dBpoweramp can be downloaded from this page:



    Enter your Order reference / receipt number when asked, a download link is then presented.

    Lost your order number? visit: https://secure.dbpoweramp.com/lostorder.aspx
    Spoon
    www.dbpoweramp.com

    Comment

    • Johnston

      • Oct 2014
      • 11

      #3
      Re: Error reporting

      Thanks but unfortunately this does not work as it's for Windows. The version I am using is for Mac. Can you provide me with the download for that too please.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44511

        #4
        Re: Error reporting

        You have to download the newest Test version, dBpoweramp for OSX is not yet released.
        Spoon
        www.dbpoweramp.com

        Comment

        • Johnston

          • Oct 2014
          • 11

          #5
          Re: Error reporting

          Could you please send me the link for that. Thank you.

          Comment

          • garym
            dBpoweramp Guru

            • Nov 2007
            • 5893

            #6
            Re: Error reporting

            Originally posted by Johnston
            Could you please send me the link for that. Thank you.
            see download link on this thread post:

            Current Status This test release is at code release stage. Currently implemented: CD Ripper Converter Batch Converter Integration into Finder to 'convert with dBpoweramp' on right click Editing Tags Test Limitations There are no limitations except a time limit when this alpha / beta test will end, and the program will

            Comment

            • Johnston

              • Oct 2014
              • 11

              #7
              Re: Error reporting

              Hiya
              Thanks but still no joy. Do I have to reset with three CD's perhaps? I tried setting to a higher quality and then rejected. Then tried at default and I am getting Inaccurate (132).

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44511

                #8
                Re: Error reporting

                Try a different CD.
                Spoon
                www.dbpoweramp.com

                Comment

                • Johnston

                  • Oct 2014
                  • 11

                  #9
                  Re: Error reporting

                  No that does not work I'm afraid. This is weird. it was working fine. There must be some reason for it!

                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 44511

                    #10
                    Re: Error reporting

                    Run this:

                    ...also how to do a full reset of dBpoweramp? (if dBpoweramp crashes for some reason) Where does dBpoweramp save its files / settings? It is installed to c:\Program Files\Illustrate\dBpoweramp or c:\Program Files (x86)\Illustrate\dBpoweramp The 64 bit version of dBpoweramp is installed to: c:\Program Files\dBpoweramp It


                    Then reinstall, all settings in the program are wiped, try ripping on the default settings (just change encoder and let AccurateRip configure).
                    Spoon
                    www.dbpoweramp.com

                    Comment

                    • Johnston

                      • Oct 2014
                      • 11

                      #11
                      Re: Error reporting

                      No change. I don't really know what you mean. Think I will abandon as this is just ti techie. iTunes will have to do. problem is it keeps trying to install in Windows! Any ideas before i abandon ship? Thanks.

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44511

                        #12
                        Re: Error reporting

                        If you are to rip in iTunes, you can configure dBpoweramp the same (iTunes is not a secure ripper), the 'error' you are having is a ripping error, it is very likely iTunes will give exactly the same result, but will not tell you. It could be your CD drive is failing...

                        Anyhow, if you select 'Burst Ripping' and disable AccurateRip then dBpoweramp will rip the same as iTunes.
                        Spoon
                        www.dbpoweramp.com

                        Comment

                        • Johnston

                          • Oct 2014
                          • 11

                          #13
                          Re: Error reporting

                          Ah! That's helpful. Thank you very much. I had not thought of that possibility. I am trying to Rip to both iTunes and Poweramp so that I can play on my server through my higher quality hi-fi. This may be unnecessary as the collection has already been ripped but I don't think to the same quality as your system operates. I will check the quality on iTunes too.

                          Comment

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