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New Install CD Ripper crashes

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  • TomP
    dBpoweramp Enthusiast

    • Dec 2008
    • 68

    New Install CD Ripper crashes

    I just installed 14.4 in my Vista PC, but when I insert a disk, I get the window to configure Accurate Rip with the CD I installed, but then dbPoweramp gives a 'Not responding' message and the screen blanks and I have to switch off the PC to stop dbPoweramp. any thoughts?
  • Spoon
    Administrator
    • Apr 2002
    • 44505

    #2
    Re: New Install CD Ripper crashes

    The whole screen blanks and you lose control of Windows?
    Spoon
    www.dbpoweramp.com

    Comment

    • TomP
      dBpoweramp Enthusiast

      • Dec 2008
      • 68

      #3
      Re: New Install CD Ripper crashes

      The CD is identified, choice of drive is made, but when hit AccurateRip Configure, the screen goes white with the hourglass, DBPA is 'Not Responding'. Cannot shut down with Windows task manager, the only recourse is shutdown.

      Interestings the problem is only on my Samsung 223 DVD drive (connected to a Marvel PCIe SATA card) that EAC confirms is the best one for reading quality, whereas my LG BH10LS30 BD-RE drive (connected to native SATA) configures in 5sec and works fine but reading quality is inconsistent (had to re-rip my first CD).

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44505

        #4
        Re: New Install CD Ripper crashes

        Does the CD Drive disappear from Windows Explorer?
        Spoon
        www.dbpoweramp.com

        Comment

        • TomP
          dBpoweramp Enthusiast

          • Dec 2008
          • 68

          #5
          Re: New Install CD Ripper crashes

          Originally posted by Spoon
          Does the CD Drive disappear from Windows Explorer?
          Yes, now you ask, it has disappeared.

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44505

            #6
            Re: New Install CD Ripper crashes

            Internally the CD drive is crashing, they should never do this, you would need to source a replacement drive.
            Spoon
            www.dbpoweramp.com

            Comment

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