dSpoweramp Ripper has stopped working

[tyree91]

90% of the time I get this message when trying to open program and rip CD. Just downloaded Trial Version, but have re-loaded it several times. I get the following info:

Problem Event Name: APPCRASH
Application Name: CDGrab.exe
Application Version: 14.1.0.2
Application Timestamp: 4db7f305
Fault Module Name: CDGrab.exe
Fault Module Version: 14.1.0.2
Fault Module Timestamp: 4db7f305
Exception Code: c0000005
Exception Offset: 00132bd4
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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[Spoon]

Re: dSpoweramp Ripper has stopped working

Start it with no CD in the drive, if it crashes when a CD disk is inserted, the issue is likely to be a metadata provider, disable AMG as a first test (also make sure CD Text is not selected).

[tyree91]

Re: dSpoweramp Ripper has stopped working

Start it with no CD in the drive, if it crashes when a CD disk is inserted, the issue is likely to be a metadata provider, disable AMG as a first test (also make sure CD Text is not selected).

I disabled AMG,but don't know where CD Text is selected. Still crashes with AMG disabled.

[Spoon]

Re: dSpoweramp Ripper has stopped working

Try disabling all, then just enable freedb, keep enabling each one until you find the one which is causing the crash.

[tyree91]

Re: dSpoweramp Ripper has stopped working

Try disabling all, then just enable freedb, keep enabling each one until you find the one which is causing the crash.

Thanks Spoon, I'll run through that and post back.