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Ripper hangs when ejecting or closing tray

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  • Helicon
    • Jun 2009
    • 24

    Ripper hangs when ejecting or closing tray

    Hi,

    dbpoweramp hangs (sandglass appears for nearly one minute) when I try to eject or close the CD-tray. I assume this happens because I have uninstalled my Intel Matrix Storage driver. Contrariwise Nero Burning Rom still ejects or closes the CD-tray.

    Any idea? May be a missing registry-entry?



    Martin
  • Spoon
    Administrator
    • Apr 2002
    • 44039

    #2
    Re: Ripper hangs when ejecting or closing tray

    Are you using R13.4 (from the beta section of this forum?)
    Spoon
    www.dbpoweramp.com

    Comment

    • Helicon
      • Jun 2009
      • 24

      #3
      Re: Ripper hangs when ejecting or closing tray

      Hi Spoon,

      my current software is R13.3.


      Martin

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44039

        #4
        Re: Ripper hangs when ejecting or closing tray

        Try R13.4 please.
        Spoon
        www.dbpoweramp.com

        Comment

        • Helicon
          • Jun 2009
          • 24

          #5
          Re: Ripper hangs when ejecting or closing tray

          ....Yes! Works again with R13.4!

          Thanks


          Martin

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44039

            #6
            Re: Ripper hangs when ejecting or closing tray

            Windows 7? I had to make a few fixes.
            Spoon
            www.dbpoweramp.com

            Comment

            • Siignal
              • Mar 2010
              • 1

              #7
              Re: Ripper hangs when ejecting or closing tray

              I'm still getting a hang after another cd is inserted with R3.14 and Win7 x64.

              I fully uninstalled R3.13 and Installed R3.14 (Registered version) to another partition (d:\dBpoweramp).

              Sequence is:
              1. Start CD Ripper - can startup with CD in drive or inserting a CD

              2. Can rip current CD.

              3. Eject CD - Dialog for "Insert Audio CD Into:" appears - Note: I can click retry with the tray out and no hang.

              4. Insert CD - Drive starts to spin up - pointer is replaced with spinning ring (eg busy)

              6. Wait 10-15 seconds - still busy - Click on CD Ripper and a Program Not Responding dialog appears. Note: drive has spun down at this point.

              7. Selecting Close Program greys out CD Ripper but it does not exit (waited 5min).

              8. Task Manager - End Process on CDGrab.exe

              9. Wait 5+ more minutes and it will eventually exit - Note: tried it again with just the Close Program option in step 7 and it takes ~13 minutes overall for it to exit.

              10. Start CDRipper again - Start at item 1 again.

              Ideas?

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44039

                #8
                Re: Ripper hangs when ejecting or closing tray

                Sounds like a problem between the DVD drive and System, perhaps a system chipset driver problem (Windows 7 should be able to end task CD Ripper in about 2 seconds, regardless of what CD Ripper is doing).
                Spoon
                www.dbpoweramp.com

                Comment

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