AccurateRip Error Submitting Results

[orinj]

Hi, I've been using AccurateRip with Exact Audio Copy for a couple of years now but in the last few months I have been unable to submit the results of my CD rips. They rip fine but there are now 16 discs and 297 tracks that haven't been uploaded.

When I click on 'Submit Now' it goes through its processing and gives the following action information:

Compressing Drive Offsets...Ok
Compressing AccurateRip Results...Ok
Compressing Index...Ok
Connecting to AccurateRip server...
Requesting version information...
Clearing socket
Submitting results...
Error: no file or hash, please resubmit.

I've tried resubmitting several times to no avail. What's happened?

[Spoon]

Re: AccurateRip Error Submitting Results

Which windows version?

[orinj]

Re: AccurateRip Error Submitting Results

Windows XP SP3

Should it make a difference? It used to work and I haven't changed my OS.

[Spoon]

Re: AccurateRip Error Submitting Results

I do not know what is wrong...

[orinj]

Re: AccurateRip Error Submitting Results

So is there nothing I can do about this?

I was wondering if I should uninstall both applications, re-install and try again. I expect I would need to keep a copy of the file that AccurateRip uses to send to the server. Can you advise what I should copy before trying this?

[Spoon]

Re: AccurateRip Error Submitting Results

The file would be preserved through uninstalling, but really it is more like the security software is blocking the transmission.

[orinj]

Re: AccurateRip Error Submitting Results

Well, this problem still exists but I wonder if it is down to the Internet connection I'm using (mobile broadband) as I have no specific security software installed.

I never got it working in XP but have since moved over to Windows 7. After a fresh install of the new OS and Exact Audio Copy (v0.99 pb5) along with AccurateRip, I set it up and ran a test with a CD. The CD ripped and reported just fine with a new set of data for AccurateRip to upload but when I tried to submit it I got the same error response.

Are there any ideas on how I could fix this apart from trying a different ISP?

[orinj]

Re: AccurateRip Error Submitting Results

I've solved this :D. It was indeed my Internet connection. I tried using a different connection and the results submission worked. I guess there may have been some traffic restrictions on the ISP that prevented this from being sent.