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no GD3 or MusicBrainz after annual renewal

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  • whanafi

    • Sep 2009
    • 5

    no GD3 or MusicBrainz after annual renewal

    I am only seeing AMG and Freedb after renewing my subscription. Any ideas?

    Waleed.
  • Spoon
    Administrator
    • Apr 2002
    • 44506

    #2
    Re: no GD3 or MusicBrainz after annual renewal

    GD3, Musicbrainz and AMG are all on the same license, so if one works then nothing would be restricting the others (outside of firewalls or proxy servers).
    Spoon
    www.dbpoweramp.com

    Comment

    • dem

      • Jan 2009
      • 16

      #3
      Re: no GD3 or MusicBrainz after annual renewal

      I have noticed something similar just recently.

      Previously when I have inserted a CD I have been able to go to the 'review perfectmeta matches' option which brings up a useful screen which lists all of the meta data by each provider and then highlights in red any which have variances.

      Recently this review option has not been available on my toolbar. Does anyone know why this is?

      Kind regards.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44506

        #4
        Re: no GD3 or MusicBrainz after annual renewal

        R13.3 will always show this page.
        Spoon
        www.dbpoweramp.com

        Comment

        • dem

          • Jan 2009
          • 16

          #5
          Re: no GD3 or MusicBrainz after annual renewal

          What is R13.3?

          Comment

          • EliC
            dBpoweramp Guru

            • May 2004
            • 1175

            #6
            Re: no GD3 or MusicBrainz after annual renewal

            The latest release

            Comment

            • dem

              • Jan 2009
              • 16

              #7
              Re: no GD3 or MusicBrainz after annual renewal

              Sometimes I think that too much prior knowledge is assumed on this forum.


              A couple of questions:

              How do I know what version I am using?

              Is my problem anything to do with the version? I used to be able to see a list of all of the metadata and now I can not. I have not changed versions in the meantime.

              Is there anything I can do to fix this problem?

              Thank you.

              Comment

              • sredmyer
                dBpoweramp Enthusiast

                • May 2008
                • 186

                #8
                Re: no GD3 or MusicBrainz after annual renewal

                Originally posted by dem
                How do I know what version I am using?
                Goto Start>Programs>dbPoweramp>Configuration>dbPoweramp Configuration
                This will open a dialog describing all of the dbp components you have installed and what version they are.

                Originally posted by dem
                Is my problem anything to do with the version? I used to be able to see a list of all of the metadata and now I can not. I have not changed versions in the meantime.
                I am not sure if this is your problem or not but I seem to recall there being an issue with one of the point releases (13.2 I think) which prevented using MusicBraniz. I think the fix was in point release 13.3. Maybe Spoon can offer more insight as to whether or not this might be your problem

                Comment

                • LtData
                  dBpoweramp Guru

                  • May 2004
                  • 8288

                  #9
                  Re: no GD3 or MusicBrainz after annual renewal

                  There are FAQ articles in this forum for many of the things we "assume", such as the link to check your version, linked to in my signature below.

                  Comment

                  • whanafi

                    • Sep 2009
                    • 5

                    #10
                    Re: no GD3 or MusicBrainz after annual renewal

                    Originally posted by Spoon
                    GD3, Musicbrainz and AMG are all on the same license, so if one works then nothing would be restricting the others (outside of firewalls or proxy servers).
                    It is certainly possible to deal with a problem by stating that it SHOULD not exist, but unfortunately, it does. Nothing has changed in my setup except the renewal of the license. When I review meta data, only AMG and freedb have entries.

                    Comment

                    • whanafi

                      • Sep 2009
                      • 5

                      #11
                      Re: no GD3 or MusicBrainz after annual renewal

                      Originally posted by whanafi
                      It is certainly possible to deal with a problem by stating that it SHOULD not exist, but unfortunately, it does. Nothing has changed in my setup except the renewal of the license. When I review meta data, only AMG and freedb have entries.
                      A gentle poke on this - I am unable to get results from GD3 or MusicBrainz after renewing my license.

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44506

                        #12
                        Re: no GD3 or MusicBrainz after annual renewal

                        dBpoweramp Configuration >> Music Converter >> Enable Debugging,

                        Open CD Ripper, insert 1 cd, wait for meta data, then close CD Ripper, log appears - post here please.
                        Spoon
                        www.dbpoweramp.com

                        Comment

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