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"dBpoweramp Batch Converter Has Stopped Working" message

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  • Spoon
    Administrator
    • Apr 2002
    • 44509

    #16
    Re: "dBpoweramp Batch Converter Has Stopped Working" message

    The item crashing is the mp3 tag reader, to clarify if you select an empty folder it does not crash?

    Are you able to isolate a single file which causes the crash, by putting it in this folder.

    If you can email the file to us please:

    Spoon
    www.dbpoweramp.com

    Comment

    • Rick2278

      • Oct 2015
      • 20

      #17
      Re: "dBpoweramp Batch Converter Has Stopped Working" message

      Originally posted by Spoon
      The item crashing is the mp3 tag reader, to clarify if you select an empty folder it does not crash?

      Are you able to isolate a single file which causes the crash, by putting it in this folder.

      If you can email the file to us please:

      https://www.dbpoweramp.com/email.htm
      Thank you.
      I think this way beyond MY scope. I will request the young man who lives in the neighbouring apartment to help me out with this.

      Comment

      • Rick2278

        • Oct 2015
        • 20

        #18
        Re: "dBpoweramp Batch Converter Has Stopped Working" message

        Originally posted by Spoon
        The item crashing is the mp3 tag reader, to clarify if you select an empty folder it does not crash?

        Are you able to isolate a single file which causes the crash, by putting it in this folder.

        If you can email the file to us please:

        https://www.dbpoweramp.com/email.htm
        It crashes as soon as I click on, for example, E drive.

        I apologise, but I'm not able to understand what it is you want me to do when you say "isolate a single file which causes the crash, by putting it in this folder".

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44509

          #19
          Re: "dBpoweramp Batch Converter Has Stopped Working" message

          On the e drive, do you have audio in the root of the drive? (not in any folders)
          Spoon
          www.dbpoweramp.com

          Comment

          • Rick2278

            • Oct 2015
            • 20

            #20
            Re: "dBpoweramp Batch Converter Has Stopped Working" message

            Originally posted by Spoon
            On the e drive, do you have audio in the root of the drive? (not in any folders)
            I apologise for the delay. I will find out.

            Comment

            • Rick2278

              • Oct 2015
              • 20

              #21
              Re: "dBpoweramp Batch Converter Has Stopped Working" message

              Click image for larger version

Name:	C drive.jpg
Views:	1
Size:	68.6 KB
ID:	293010Click image for larger version

Name:	System drive.PNG
Views:	1
Size:	61.7 KB
ID:	293011

              Comment

              • Rick2278

                • Oct 2015
                • 20

                #22
                Re: "dBpoweramp Batch Converter Has Stopped Working" message

                Originally posted by Rick2278
                [ATTACH=CONFIG]748[/ATTACH][ATTACH=CONFIG]749[/ATTACH]
                I really don't know more than this. I hope this is the info you are looking for. Thanks.

                Comment

                • Spoon
                  Administrator
                  • Apr 2002
                  • 44509

                  #23
                  Re: "dBpoweramp Batch Converter Has Stopped Working" message

                  A picture of drive E would be better.
                  Spoon
                  www.dbpoweramp.com

                  Comment

                  • Rick2278

                    • Oct 2015
                    • 20

                    #24
                    Re: "dBpoweramp Batch Converter Has Stopped Working" message

                    Originally posted by Spoon
                    A picture of drive E would be better.
                    Click image for larger version

Name:	E drive.jpg
Views:	1
Size:	96.4 KB
ID:	293012

                    Is this what you're looking for?

                    Comment

                    • Spoon
                      Administrator
                      • Apr 2002
                      • 44509

                      #25
                      Re: "dBpoweramp Batch Converter Has Stopped Working" message

                      You have 2 mp3 files on the root of that drive, please email them:

                      Spoon
                      www.dbpoweramp.com

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44509

                        #26
                        Re: "dBpoweramp Batch Converter Has Stopped Working" message

                        The files I need are:

                        4thOct2015-1.mp3
                        Vikas Gokerna (After Conversion).mp3
                        Spoon
                        www.dbpoweramp.com

                        Comment

                        • Rick2278

                          • Oct 2015
                          • 20

                          #27
                          Re: "dBpoweramp Batch Converter Has Stopped Working" message

                          Originally posted by Spoon
                          The files I need are:

                          4thOct2015-1.mp3
                          Vikas Gokerna (After Conversion).mp3
                          I could send you ONLY one file {Vikas Gokarna(after conversion)} as the other one (4th October2015.mp3) is more than 25MB and Gmail isnt allowing me to attach the file.

                          I sent the file to the email ID: <edited> on the 26th of October, 2015.

                          Thanks.
                          Last edited by Spoon; October 28, 2015, 11:33 AM.

                          Comment

                          • Spoon
                            Administrator
                            • Apr 2002
                            • 44509

                            #28
                            Re: &quot;dBpoweramp Batch Converter Has Stopped Working&quot; message

                            We did not receive any. If you could upload both to dropbox.com and email the link.
                            Spoon
                            www.dbpoweramp.com

                            Comment

                            • Rick2278

                              • Oct 2015
                              • 20

                              #29
                              Re: &quot;dBpoweramp Batch Converter Has Stopped Working&quot; message

                              Originally posted by Spoon
                              We did not receive any. If you could upload both to dropbox.com and email the link.
                              I have received an automated reply from you'll saying that the email/s has/have reached. Two of them actually.

                              Comment

                              • Rick2278

                                • Oct 2015
                                • 20

                                #30
                                Re: &quot;dBpoweramp Batch Converter Has Stopped Working&quot; message

                                Originally posted by Rick2278
                                I have received an automated reply from you'll saying that the email/s has/have reached. Two of them actually.
                                Have sent you two links to both the files that you have asked for via DropBox.

                                Link sent to Email ID: <edited>
                                Last edited by Spoon; October 28, 2015, 12:40 PM.

                                Comment

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