Problem scanning files

[ROBERTKAGAN]

My asset upnup is not properly scanning files for the library. every time I scan, it comes up with a different number of tracks and albums. when I view albums on my iphone tracks are missing. I have reloaded the assetupnup program, reconfigured, etc. I don't understand why it would scan a different (incomplete) number of files in my computer each time. what am I doing wrong?

many thanks for your help.

[Spoon]

Re: Problem scanning files

What platform is Asset running on? where are the files stored?

[ROBERTKAGAN]

Re: Problem scanning files

thanks for your help. it's an iMac. (El Capitan) the files are stored on the computer's hard drive.

[Spoon]

Re: Problem scanning files

Which version of Asset are you running?

[ROBERTKAGAN]

Re: Problem scanning files

just downloaded Asset UPnP Premium R5 OS X yesterday, in the hopes that the newest version would not have this problem. but it didn't make a difference

[PeterP]

Re: Problem scanning files

Thank you for your feedback. We're sorry to hear about your troubles.

Please open Asset settings, enable debug logging, attempt to perform a full scan, wait for it to finish [with incomplete track count], then email the log files it creates to peter@dbpoweramp.com for analysis.

[ROBERTKAGAN]

Re: Problem scanning files

Thank you for your feedback. We're sorry to hear about your troubles.

Please open Asset settings, enable debug logging, attempt to perform a full scan, wait for it to finish [with incomplete track count], then email the log files it creates to peter@dbpoweramp.com for analysis.

Many thanks. have done.

[ROBERTKAGAN]

Re: Problem scanning files

yes. thanks. have sent to you

[PeterP]

Re: Problem scanning files

I apologize about slow reply. The problem is being investigated and a new update will be out shortly.

Thanks for your patience.

[PeterP]

Re: Problem scanning files

Unfortunately I was unable to recreate this bug.

New beta has been posted-

https://forum.dbpoweramp.com/showthread.php?38645-Asset-R5-0-1-for-mac-OS-beta

Additional debug logging has been added around the offending code.

I would very much like you to run this version, produce a new debug log and mail it to me again.

Thanks.