QNAP: Registered R2026-08-19 installed over trial but still shows Trial

[dw2905]

I have Asset UPnP running on a QNAP TS-264.

I was running the QNAP trial version R2026-07-29 and have now purchased Asset UPnP Premium.

I downloaded the QNAP Premium R2026-08-19 QPKG from my registered “Your Downloads” page and followed the instructions in the sticky “Upgrading between beta/trial/registered versions of Asset UPnP”.

I did not uninstall the trial. I manually installed the registered QPKG over the existing installation using QNAP App Center. During installation App Center showed Asset as “Updating”, and the installation completed successfully. I then restarted the QNAP as instructed.

Asset has successfully updated to:

Version: R2026-08-19 [Linux-x64]

but the Status page still shows:

Functionality: Trial 17 Days Remaining

The existing configuration and library have been preserved and Asset otherwise appears to be working normally.

Could you please advise how I can get the installation to recognise the Premium registration without uninstalling Asset and losing its existing configuration?

[Spoon]

Export the configuration, then uninstall the trial. And install registered version.

Then import the configuration.

[PeterP]

Problem confirmed, thanks for reporting, fix coming up shortly
In meanwhile, export configuration >> uninstall >> reinstall >> import configuration back

[dw2905]

Thanks very much for your prompt and informative answers. PeterP, how long is shortly please?

[dw2905]

I followed the workaround exactly:

• exported configuration
• uninstalled Asset trial
• manually installed the registered QNAP R2026-08-19 QPKG
• did not yet import the configuration

The install completed successfully, but Asset still shows:

Functionality: Trial 4 Days Remaining

The version is R2026-08-19 [Linux-x64].

So unfortunately the uninstall/reinstall workaround has not converted the installation to registered status either.

Please advise next step, as the trial now has only 4 days remaining.

[dw2905]

Please ignore my last post. I don't know how to delete a post! The workaround did work - I discovered that the un-install process had not worked so I was not installing a clean copy. I've now followed the procedure and all is now working.