.Cannot Add the Artist P.M. Dawn to Asset UPNP

[vespa69]

I have three albums by P.M. Dawn and when added to my Synolgy NAS , Asset cannot scan them , I have reset and rescan and the problem persists ,
The logs have this message , [11:44:06] Getting tags from: /volume1/music/P.M. Dawn/Of The Heart, Of The Soul And Of The Cross- The Utopian Experience/12 P.M. Dawn - On a Clear Day.wav
[11:44:07] Getting tags failed

[Spoon]

/volume1/music/P.M. Dawn/Of The Heart, Of The Soul And Of The Cross- The Utopian Experience/12 P.M. Dawn - On a Clear Day.wav
[11:44:07] Getting tags failed

It is unlikely your wave file has any tags.

[vespa69]

Hi there according to XLD , and MP3 Tag plus Bliss it does , Bliss actually said the it was all compliment when I ran it through , this is the only Artist I have had an issue with and I have a lot of WAV's on my NAS that work and have been processed exactly the same way , its super odd

[vespa69]

Hi there according to XLD , and MP3 Tag plus Bliss it does , Bliss actually said the it was all compliment when I ran it through , this is the only Artist I have had an issue with and I have a lot of WAV's on my NAS that work and have been processed exactly the same way , its super odd

Sorry I meant Compliant

[Spoon]

Please upload one of those wave files (to dropbox) and provide a link through personal message.

[PeterP]

Thanks for the bug report.
Unfortunately, we can't reproduce this issue - WAV file gets indexed OK here on my Synology unit.
Please try the new beta version of Asset, with many improvements and see if the bug persists:

https://forum.dbpoweramp.com/forum/other-topics/test-upcoming-releases/44773-asset-upnp-r2024-beta

[PeterP]

Also, please post full log contents - interesting lines (details of the failure) are *after* the "Getting tags failed" line.

[vespa69]

Hi Peter the problem still persists ,, Attached is the log. Should I completely remove asset and Install again ? do I need to remove any associated folders for the DB before I re-install .
I have sent the log and as you can see it does not like P.M. Dawn three albums just wont show up

[PeterP]

Thanks for the details.

The log implies a permission issue on the NAS, there's nothing wrong with the actual files.
Please open File Station, locate problematic files, right-click, Properties / Permissions, make sure that 'Asset' user is allowed to read them. You might want to edit parent folder and set "Apply to this folder, sub-folders and files" to fix all at once.

[vespa69]

You are correrct , for some reason the new folders uploaded into the Nas did not inherit the Parents permissions , I hit the Parent folder as suggested and that fixed the issue. Many thanks.