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PerfectTunes not saving changes to ID tags

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  • Ben Richards
    • Jan 2024
    • 4

    PerfectTunes not saving changes to ID tags

    PT Release 2024-01-09 On MacOS Ventura 13.6.3 Fully registered, no restrictions, updates for life.

    Was operating normally yesterday, suddenly no changes are saved in ID Tag Editor (browse by files and folders, album edit mode).
    This is immediately after any change.

    Full write permissions for 175GB FLAC folder on local (desktop) folder. Mac mini 2018.

    Removing and reinstalling PerfectTunes, restarting Mac does not work.

    Any ideas please, Thanks.
  • Spoon
    Administrator
    • Apr 2002
    • 43929

    #2
    Re: PerfectTunes not saving changes to ID tags

    Any security software?
    Spoon
    www.dbpoweramp.com

    Comment

    • Ben Richards
      • Jan 2024
      • 4

      #3
      Re: PerfectTunes not saving changes to ID tags

      No security software, thanks.

      Comment

      • PeterP
        Super Moderator
        • Jul 2011
        • 1365

        #4
        Re: PerfectTunes not saving changes to ID tags

        Please open System Settings / Privacy & Security, Full Disk Access, add PerfectTUNES to permitted apps and start PerfectTUNES again. Does this help?

        Comment

        • PeterP
          Super Moderator
          • Jul 2011
          • 1365

          #5
          Re: PerfectTunes not saving changes to ID tags

          I added error log display so PT will tell you why exactly it failed writing tags:

          After a failed tag write, "show errors" button will appear in the top bar.

          Comment

          • realillusions
            • Sep 2018
            • 14

            #6
            Re: PerfectTunes not saving changes to ID tags

            Originally posted by Ben Richards

            Was operating normally yesterday, suddenly no changes are saved in ID Tag Editor (browse by files and folders, album edit mode).
            This is immediately after any change.
            MacOS Ventura 13.4.1

            Same thing is happening to me. Not saving ID tags, gets stuck on "Writing Tags" and have to quit application manually. It also shows under Registration Status: "BETA version expires 12/2023 (Un-registered)". I have purchased licenses for all my dbpoweramp products, and that wasn't showing before.
            Last edited by realillusions; 01-19-2024, 02:22 AM.

            Comment

            • PeterP
              Super Moderator
              • Jul 2011
              • 1365

              #7
              Re: PerfectTunes not saving changes to ID tags

              Originally posted by realillusions
              MacOS Ventura 13.4.1

              Same thing is happening to me. Not saving ID tags, gets stuck on "Writing Tags" and have to quit application manually. It also shows under Registration Status: "BETA version expires 12/2023 (Un-registered)". I have purchased licenses for all my dbpoweramp products, and that wasn't showing before.
              You're running an old beta version. Please install registered instead, or get the new beta linked in my previous post.

              Comment

              • jerry51
                • Jan 2024
                • 10

                #8
                Re: PerfectTunes not saving changes to ID tags

                Not saving
                I am having the same problems with Microsort the album art when selected will not save or any editing i do, does not come up with a fault ?
                Last edited by jerry51; 01-19-2024, 01:13 PM.

                Comment

                • Spoon
                  Administrator
                  • Apr 2002
                  • 43929

                  #9
                  Re: PerfectTunes not saving changes to ID tags

                  Which version do you have?
                  Spoon
                  www.dbpoweramp.com

                  Comment

                  • jerry51
                    • Jan 2024
                    • 10

                    #10
                    Re: PerfectTunes not saving changes to ID tags

                    I assume you mean PerfectTunes 2024-01-09 ? Single version
                    Windows 11 Home
                    Thanks

                    Comment

                    • Spoon
                      Administrator
                      • Apr 2002
                      • 43929

                      #11
                      Re: PerfectTunes not saving changes to ID tags

                      Do you also have dBpoweramp?

                      What files are you saving to? what filetype?
                      Spoon
                      www.dbpoweramp.com

                      Comment

                      • Ben Richards
                        • Jan 2024
                        • 4

                        #12
                        Re: PerfectTunes not saving changes to ID tags

                        Ok so... error log shows an error for each attempt all equivalent to:

                        File: /Users/musicserver/Desktop/MusicMaster/Best of Jazz Audiophile Voices (2011)/CD1/03 - Malene - We've Only Just Begun.flac
                        Error opening file '/Users/musicserver/Desktop/MusicMaster/Best of Jazz Audiophile Voices (2011)/CD1/03 - Malene - We've Only Just Begun.flac', check no other program has it open. Operation not permitted (errno:1) [WriteIDTags]

                        However, checking which other programs have it open is a little beyond me, nothing different/unusual from my end, thanks again.

                        Comment

                        • garym
                          dBpoweramp Guru
                          • Nov 2007
                          • 5744

                          #13
                          Re: PerfectTunes not saving changes to ID tags

                          what other music programs (player, server, tagging, etc.) do you have on this computer? It would be one of those.

                          Comment

                          • Spoon
                            Administrator
                            • Apr 2002
                            • 43929

                            #14
                            Re: PerfectTunes not saving changes to ID tags

                            It will be a permissions issue, the files are on a network share?

                            You must only have read access to the files.
                            Spoon
                            www.dbpoweramp.com

                            Comment

                            • PeterP
                              Super Moderator
                              • Jul 2011
                              • 1365

                              #15
                              Re: PerfectTunes not saving changes to ID tags

                              Note that "check that no other program has it open" part can be most likely ignored.

                              errno:1 is for EPERM:
                              "Operation not permitted."; Only the owner of the file (or other resource) or processes with special privileges can perform the operation.

                              Sounds like some security measure is interfering with PerfectTUNES operation, if other programs can modify them without errors.

                              Please open System Settings, find Full Disk Access controls and add PerfectTUNES to permitted list.

                              Comment

                              Working...

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