title
Products            Buy            Support Forum            Professional            About            Codec Central
 
Results 1 to 12 of 12

Thread: Batch Ripper Trial/Registration Required?

  1. #1

    Join Date
    Aug 2023
    Posts
    1

    Question Batch Ripper Trial/Registration Required?

    I have installed dbPowerAmp Reference Trial (R2023.06.26) and am attempting to test Batch Ripper.

    Every time I open the Batch Ripper or Batch Ripper - Configuration, I receive the following message.

    This is a brand new machine/build (Windows 10 64-bit), I've tested 2 machines (including one that has certainly never had dbPowerAmp installed) and have also done a full uninstall/reboot/"Reset" utility.

    I have tried running as admin, not running as admin, no change and both applications are confirmed installed to the same folder.

    What am I missing?

    Screenshot 2023-08-18 at 10.15.22 AM.png

  2. #2
    Administrator
    Join Date
    Apr 2002
    Posts
    43,879

    Re: Batch Ripper Trial/Registration Required?

    Latest release of batch ripper fixed this issue.

  3. #3

    Join Date
    Dec 2011
    Posts
    6

    Re: Batch Ripper Trial/Registration Required?

    I upgraded my reference license tonight and then had to upgrade the batch ripper as well. I have the same issue as the OP. Appreciate your help solving this issue.

  4. #4

    Join Date
    Dec 2011
    Posts
    6

    Re: Batch Ripper Trial/Registration Required?

    Follow up: my particular issue seems to have been an issue with Reference version 14.2 (or maybe is was 14.4). Although I had 17.7 installed, there were elements of 14.2 still installed, and this caused the installation of the batch ripper to think the license was unregistered. When I tried to uninstall all Illustrate products and start fresh, I found I could not uninstall the 14.2 version that was causing the issues. After some research, I downloaded a program called "Revo Uninstaller" and used that to wipe all traces of the 14.2 version from my computer. I then rebooted, confirmed 14.2 did not show in my apps list, and then followed the steps another member posted in the last couple years, and everything works now.

    As a final side note, I never used the batch ripper with any version between 14.2 and present despite having upgraded at least three times in between, so the issue may have been present for many years from the time I upgraded out of 14.2 to present.

  5. #5

    Join Date
    Mar 2024
    Posts
    7

    Re: Batch Ripper Trial/Registration Required?

    Quote Originally Posted by Spoon View Post
    Latest release of batch ripper fixed this issue.
    It's broken again for some reason.

    New here wanted to demo before purchase. Download and install r2024.02.01 poweramp and r2023-8-21 batch ripper, getting same error.

    Any ideas? Thanks.

    fyi your email is down as well

  6. #6
    Administrator
    Join Date
    Apr 2002
    Posts
    43,879

    Re: Batch Ripper Trial/Registration Required?

    You have to have an active trial in dBpoweramp (check the control centre), both programs have to be installed to the same location, the email is valid here:

    https://www.dbpoweramp.com/email.htm

  7. #7

    Join Date
    Mar 2024
    Posts
    7

    Re: Batch Ripper Trial/Registration Required?

    Thanks for the quick response.

    current ver of dBpoweramp is installed - control center shows un-registered trial 21 days remaining, music converter/cd ripper/batch converter all load appropriately

    I installed both using defaults. I see /BatchRipper/ and Batch Ripper.exe in C:\Program Files\dBpoweramp

    Win10 pro build 19045

    Re: email

    Quote Originally Posted by gmail
    MESSAGE NOT DELIVERED
    There was an issue delivering your message to dbamp@dbpower.com. This is an 5.1.2 Error.
    This error typically means: The domain name of the email address is not valid
    Find out more information about this 5.1.2 bounce message.
    \_(&*12484_/

  8. #8

    Join Date
    Mar 2024
    Posts
    7

    Re: Batch Ripper Trial/Registration Required?

    ugh... post did not submit for some reason. Try number 2:

    Trial installed and all modules working (convert/ripper/batch convert) - showing 21 days remaining

    I used defaults for installation. I see Batch Ripper.exe in C:\Program Files\dBpoweramp

    Win10 pro build 19045

    Re: email -
    MESSAGE NOT DELIVERED
    There was an issue delivering your message to dbamp@dbpower.com. This is an 5.1.2 Error.
    This error typically means: The domain name of the email address is not valid
    Find out more information about this 5.1.2 bounce message.
    Last edited by sadpanda; 03-05-2024 at 11:36 AM.

  9. #9

    Join Date
    Mar 2024
    Posts
    7

    Re: Batch Ripper Trial/Registration Required?

    ugh... So advanced posting is not working for me either. try number 3 \_(&*12484_/

    Trial installed and all modules working (convert/ripper/batch convert) - showing 21 days remaining

    I used defaults for installation. I see Batch Ripper.exe in C:\Program Files\dBpoweramp

    Re: email -
    MESSAGE NOT DELIVERED
    There was an issue delivering your message to dbamp@dbpower.com. This is an 5.1.2 Error.
    This error typically means: The domain name of the email address is not valid
    Find out more information about this 5.1.2 bounce message.

  10. #10

    Join Date
    Mar 2024
    Posts
    7

    Re: Batch Ripper Trial/Registration Required?

    nm...

    Thank you for posting! Your post will not be visible until a moderator has approved it for posting.
    didnt catch that

  11. #11
    Administrator
    Join Date
    Apr 2002
    Posts
    43,879

    Re: Batch Ripper Trial/Registration Required?

    The email is not @dbpower.com rather @dbpoweramp.com

    What message is shown when running batch ripper?

  12. #12

    Join Date
    Mar 2024
    Posts
    7

    Re: Batch Ripper Trial/Registration Required?

    Man too busy today. My bad on email... And on this thread.

    I had multiple tabs open and I intended to respond to this thread: https://forum.dbpoweramp.com/showthr...r-Batch-ripper

    I get a window that pops up: dBpoweramp Reference Trial, Expired: registration required [Register]

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •