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Thread: Only Manual Metadata Search works

  1. #1

    Only Manual Metadata Search works

    I am a long term user. But I only used the package with default settings. Metadata magically appeared when I was connected to the Internet. Much ripping ensued.

    I recently upgraded to the latest version & when I insert a CD the manual metadata search window pops up automatically.

    Any tips or troubleshooting guidance as to how I enable automatic metadata retrieval please.

  2. #2
    dBpoweramp Guru
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    Re: Only Manual Metadata Search works

    Have you ticked all the boxes next to metadata sources ("retrieve metadata from" menu item in dropdown menu for tagging on CD RIPPER page)?

  3. #3

    Re: Only Manual Metadata Search works

    Quote Originally Posted by garym View Post
    Have you ticked all the boxes next to metadata sources ("retrieve metadata from" menu item in dropdown menu for tagging on CD RIPPER page)?
    Thanks for responding. This was the first thing I checked. Just checked again. All boxes checked.

  4. #4
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    Re: Only Manual Metadata Search works

    Quote Originally Posted by Matthew Parris View Post
    Thanks for responding. This was the first thing I checked. Just checked again. All boxes checked.
    Hmmmm, it's almost like dbpa doesn't think your computer is connected to the internet?

  5. #5

    Re: Only Manual Metadata Search works

    Gary, I didn't word my query very well.

    I'm connected to the Internet for sure. I scan the barcode of a CD in Discogs, copy& paste the URL in Manual Metadata Search & BINGO!the metadata & cover art appear in dbpoweramp almost instantaneously.

    Any ideas how I can make this happen automatically?

  6. #6
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    Re: Only Manual Metadata Search works

    Which security software have you installed? Maybe it's blocking the webaccess for dBpa.


    Dat Ei

  7. #7
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    Re: Only Manual Metadata Search works

    Quote Originally Posted by Matthew Parris View Post
    Gary, I didn't word my query very well.

    I'm connected to the Internet for sure. I scan the barcode of a CD in Discogs, copy& paste the URL in Manual Metadata Search & BINGO!the metadata & cover art appear in dbpoweramp almost instantaneously.

    Any ideas how I can make this happen automatically?
    In my case, once data providers ticked in settings, I automatically get metadata from one or more providers on 99.9% of my CDs. So something is odd, but not sure what. The "blocking" idea is promising.

  8. #8

    Re: Only Manual Metadata Search works

    Quote Originally Posted by Dat Ei View Post
    Which security software have you installed? Maybe it's blocking the webaccess for dBpa.


    Dat Ei
    Just whatever comes as standard with Windows. And Manual Metadata Search gets through OK

  9. #9
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    Re: Only Manual Metadata Search works

    Quote Originally Posted by Matthew Parris View Post
    Just whatever comes as standard with Windows. And Manual Metadata Search gets through OK

    I suspect manual metadata is using a different path. But I'm out of ideas.

  10. #10

    Re: Only Manual Metadata Search works

    "I suspect manual metadata is using a different path"

    Same CD, same CD drive, same USB cable, same PC, same Internet connection, same source of metadata, but a "different path" ?

    Not disputing, just reasoning. Are you sure?

  11. #11
    dBpoweramp Guru
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    Re: Only Manual Metadata Search works

    I mean security program blocking the internet path to the metadata providers but somehow the manual path being different. I am not 100% sure about anything. I am just another user like you.

    Quote Originally Posted by Matthew Parris View Post
    "I suspect manual metadata is using a different path"

    Same CD, same CD drive, same USB cable, same PC, same Internet connection, same source of metadata, but a "different path" ?

    Not disputing, just reasoning. Are you sure?

  12. #12
    Administrator
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    Re: Only Manual Metadata Search works

    Run dBpoweramp Control Center, which version of dBpoweramp do you have? does it say 'Reference Registered' for the registration status?

  13. #13

    Re: Only Manual Metadata Search works

    From control center

    Release 17.3 [64bit]
    Fully registered, no restrictions

    Matthew

  14. #14
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    Re: Only Manual Metadata Search works

    Check in dBpoweramp Control Center >> Advanced Settings >> Allow dBpoweramp to Access the Internet

    this should be checked.

  15. #15

    Re: Only Manual Metadata Search works

    Thankyou so much ! I upgraded from an ancient version & it is so easy to overlook "new" settings or changes in UI layout.

    My thanks again.
    Matthew

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