Only Manual Metadata Search works

[Matthew Parris]

I am a long term user. But I only used the package with default settings. Metadata magically appeared when I was connected to the Internet. Much ripping ensued.

I recently upgraded to the latest version & when I insert a CD the manual metadata search window pops up automatically.

Any tips or troubleshooting guidance as to how I enable automatic metadata retrieval please.

[garym]

Re: Only Manual Metadata Search works

Have you ticked all the boxes next to metadata sources ("retrieve metadata from" menu item in dropdown menu for tagging on CD RIPPER page)?

[Matthew Parris]

Re: Only Manual Metadata Search works

Have you ticked all the boxes next to metadata sources ("retrieve metadata from" menu item in dropdown menu for tagging on CD RIPPER page)?

Thanks for responding. This was the first thing I checked. Just checked again. All boxes checked.

[garym]

Re: Only Manual Metadata Search works

Thanks for responding. This was the first thing I checked. Just checked again. All boxes checked.

Hmmmm, it's almost like dbpa doesn't think your computer is connected to the internet?

[Matthew Parris]

Re: Only Manual Metadata Search works

Gary, I didn't word my query very well.

I'm connected to the Internet for sure. I scan the barcode of a CD in Discogs, copy& paste the URL in Manual Metadata Search & BINGO!the metadata & cover art appear in dbpoweramp almost instantaneously.

Any ideas how I can make this happen automatically?

[Dat Ei]

Re: Only Manual Metadata Search works

Which security software have you installed? Maybe it's blocking the webaccess for dBpa.


Dat Ei

[garym]

Re: Only Manual Metadata Search works

Gary, I didn't word my query very well.

I'm connected to the Internet for sure. I scan the barcode of a CD in Discogs, copy& paste the URL in Manual Metadata Search & BINGO!the metadata & cover art appear in dbpoweramp almost instantaneously.

Any ideas how I can make this happen automatically?

In my case, once data providers ticked in settings, I automatically get metadata from one or more providers on 99.9% of my CDs. So something is odd, but not sure what. The "blocking" idea is promising.

[Matthew Parris]

Re: Only Manual Metadata Search works

Which security software have you installed? Maybe it's blocking the webaccess for dBpa.


Dat Ei

Just whatever comes as standard with Windows. And Manual Metadata Search gets through OK

[garym]

Re: Only Manual Metadata Search works

Just whatever comes as standard with Windows. And Manual Metadata Search gets through OK

I suspect manual metadata is using a different path. But I'm out of ideas.

[Matthew Parris]

Re: Only Manual Metadata Search works

"I suspect manual metadata is using a different path"

Same CD, same CD drive, same USB cable, same PC, same Internet connection, same source of metadata, but a "different path" ?

Not disputing, just reasoning. Are you sure?

[garym]

Re: Only Manual Metadata Search works

I mean security program blocking the internet path to the metadata providers but somehow the manual path being different. I am not 100% sure about anything. I am just another user like you.

"I suspect manual metadata is using a different path"

Same CD, same CD drive, same USB cable, same PC, same Internet connection, same source of metadata, but a "different path" ?

Not disputing, just reasoning. Are you sure?

[Spoon]

Re: Only Manual Metadata Search works

Run dBpoweramp Control Center, which version of dBpoweramp do you have? does it say 'Reference Registered' for the registration status?

[Matthew Parris]

Re: Only Manual Metadata Search works

From control center

Release 17.3 [64bit]
Fully registered, no restrictions

Matthew

[Spoon]

Re: Only Manual Metadata Search works

Check in dBpoweramp Control Center >> Advanced Settings >> Allow dBpoweramp to Access the Internet

this should be checked.

[Matthew Parris]

Re: Only Manual Metadata Search works

Thankyou so much ! I upgraded from an ancient version & it is so easy to overlook "new" settings or changes in UI layout.

My thanks again.
Matthew