Hi, I just received a Kodak KDK-1000-03 cd auto loader and have installed all the drivers and software, but the software cannot eject the drive tray or load s new disc.

I'm not even sure how the loader works since I don't see a mechanism that could affect the disk spindle in any way to release new disks.

I can rip a disk that is manually inserted, but that's all.

I did select the correct Kodak driver in the batch ripper configuration and set the drive letter and com port as indicated.

The only thing that is different about those unit is that someone replaced the cd drive with an NEC. I would love to know the model number for the original drive.

Does anyone have suggestions?