I purchased and installed dBP 64Bit v15.3 with DSP Effects Release 11 yesterday.

My system: Windows 7 Ultimate

Everytime I try using the Batch Converter, I get a Pop Up Message saying: "dBpoweramp Batch Converter Has Stopped Working".

Detail error message says:
Problem signature:
Problem Event Name: APPCRASH
Application Name: DMCFileSelector.exe
Application Version:
Application Time Stamp:555c6b71
Fault Module Name: mp3.dll
Fault Module Version:
Fault Module Timestamp: 555c907a
Exception Code: c000001d
Exception Offset: 000000000007ec41
OS Version: 6.1.7600.
Locale ID: 1033
Additional Info 1: 884b
Additional Info 2 : 884b5e6ccf4d4891b72da3a50c1
Additional Info 3: 692a
Additional Info 4: 692aefa0b24bf92ebada2a7cc720d21
Additional Info 5: 692a
Additional Info 6: 692aefa0b24bf92e9bada2a7cc720d21

I am not computer savvy and unistalled and re-installed twice. No success.

Please help me! I desperately want this software to work!

Thanks in advance!!