Security Software Mishaps

[Spoon]

Re: Security Software Misshaps

We are getting reports of Google Chrome blocking both dBpoweramp R15 and PerfectTUNES R2, google chrome reports these files are malicious. Note neither of these programs have ever contained a virus, malware, or other nasty.

Sadly google do not have a reporting function so there is little we can do to redress this issue except that to advise you to use a different browser to download.

** Update, it is only older versions of chrome which are blocking, perhaps Chrome is blocking all downloaded programs because it is out of date. Update to the latest Chrome to fix the issue **

[Spoon]

Re: Security Software Misshaps

Malwarebytes is reporting dBpoweramp R16 is 'Ransomware'.

To recap, never once in 18 years has dBpoweramp contained any virus or other nasty, dBpoweramp contains no ransomware (ransomware is where a program would take over the computer and demand money to release access), your options:

report the affected item to malwarebytes so they can whitelist,
change your security software for something a little less stupid.

[Spoon]

Re: Security Software Misshaps

'Bitdefender Total Security' is silently uninstalling the latest R6.1 Asset (including icons), set Asset to be whitelisted, or uninstall Bitdefender for ease of mind.

[Spoon]

Re: Security Software Misshaps

Bitdefender again...It is flagging both dBpoweramp Video Converter and dBpoweramp Image Converter as 'Atc4.detection'

The real malware here is Bitdefender, search in google for:

Atc4.detection

84,000 results of people saying bitdefender is removing parts of legitimate software (I counted 10 different products on the first few pages alone).

[Spoon]

Re: Security Software Misshaps

...Bitdefender again (you seriously should consider changing to better security software, it is no joke that every product we produce they are all prevented from running by bit defender, that is 6 separate products).


This time dBpoweramp Music Converter R16.4 is prevented from running.


We recommend that Bitdefender is removed from your system to enable legitimate programs to run.

[Spoon]

Re: Security Software Misshaps

AVIRA Antivirus is blocking TuneFUSION.

To recap, never once in 18 years have our programs contained any virus or other nasty, your options:

report the affected item to AVIRA Antivirus so they can whitelist,
change your security software for something a little less stupid.

[Spoon]

Re: Security Software Misshaps

Bitdefender (yet again), it has appeared on this list so many more times than other security software. This time it is detecting .bin .tmp .lnk files used by asset as virus on Windows, anyone who knows computers will know a .bin and .tmp file are not possible to run, they are binary data so cannot possibly be a virus. A .lnk file is 22 bytes long and is the icon shortcut to Asset, Bitdefender is a joke.

Also Bitdefender is false positive Asset on Qnap and Synology. Replace Bitdefender with decent security software.

[Spoon]

Re: Security Software Misshaps

Malwarebytes is blocking CD Ripper on OS X from running (all latest versions of dBpoweramp).

[Spoon]

Re: Security Software Misshaps

Malwarebytes again (I think for the last 15 years they have blocked some part of dBpoweramp):

R2022-09-02 Windows: Blocked Reported as Malware.Ransom.Agent.Generic

This is a false report.

[Spoon]

Re: Security Software Mishaps

Windows defender (a first time this has blocked dBpoweramp) is blocking a part of our installer, the program is very small and simple (it takes the order number and transfers from the install to dBpoweramp Control Centre).

The report:

Trojan:Win32/Wacatac.B!ml
Alert level: Severe Status:
Active Date: 03/09/2022 08:37
Category: Trojan Details: This program is dangerous and executes commands from an attacker. Learn more

Another false positive.

[Spoon]

Re: Security Software Mishaps

Bitdefender again - it is blocking foopackageops.exe from running. This is a false positive, along with the other 10 or so false positives bitdefender has incorrectly shown over the years.