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CD Ripper Trial

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  • Naiman
    • Aug 2023
    • 6

    CD Ripper Trial

    Greetings to all, Please forgive my lack of knowledge on this forum but I've just got a new Apple Mac Air (so all new to apple Mac) and I purchased what I thought was an update so to take away the trial version of CD Ripper but after I thought I'd uninstalled the trial version and reinstalled the full version, it seems I've still got the trail version.

    Like I explained earlier I've got this new Apple Mac which I'm struggling to use right now so maybe I'm doing something wrong on the computer?

    I'd be very grateful for any help on this please?

    I know there is some help available but I'm struggling to get my head around all the jargon.

    Thank You..
  • Spoon
    Administrator
    • Apr 2002
    • 44029

    #2
    Re: CD Ripper Trial

    Uninstall by dragging the application to the trash, you should then not see any icons for dBpoweramp in the launcher.

    Then you can download the registered version and install it.
    Spoon
    www.dbpoweramp.com

    Comment

    • Naiman
      • Aug 2023
      • 6

      #3
      Re: CD Ripper Trial

      Originally posted by Spoon
      Uninstall by dragging the application to the trash, you should then not see any icons for dBpoweramp in the launcher.

      Then you can download the registered version and install it.
      Thanks for your reply.

      I actually removed the trial version and re-installed but it still indicates trial version.

      Not sure what to do now.

      not sure what I paid for (18GBP) to be honest.
      Last edited by Naiman; August 16, 2023, 11:38 AM.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44029

        #4
        Re: CD Ripper Trial

        What is the filename of the install you are using?
        Spoon
        www.dbpoweramp.com

        Comment

        • Naiman
          • Aug 2023
          • 6

          #5
          Re: CD Ripper Trial

          Originally posted by Spoon
          What is the filename of the install you are using?

          Asset-macOS-2023-05-15===.dmg

          hope this helps
          Last edited by Spoon; August 18, 2023, 12:18 PM.

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44029

            #6
            Re: CD Ripper Trial

            Asset is not dBpoweramp, they are two different programs. Asset is a UPnP server.
            Spoon
            www.dbpoweramp.com

            Comment

            • Naiman
              • Aug 2023
              • 6

              #7
              Re: CD Ripper Trial

              Hi,I know that Assett is a different program but that's what comes up when I register.

              I still get the trial version even though I've removed the trial version and put my order number in.

              I'm confused as to how to sort this out now.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44029

                #8
                Re: CD Ripper Trial

                Possible you have bought the wrong product, send an email here:



                and include your order number please and description.
                Spoon
                www.dbpoweramp.com

                Comment

                • Naiman
                  • Aug 2023
                  • 6

                  #9
                  Re: CD Ripper Trial

                  [QUOTE=Spoon;216519]Possible you have bought the wrong product, send an email here:



                  and include your order number please and description.[/QUOTE

                  I used the address below that was on the page with all my order numbers a few days ago but no response as yet..

                  damp@dopoweramp.com

                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 44029

                    #10
                    Re: CD Ripper Trial

                    The email address you typed above is wrong, please revisit the page and check
                    Spoon
                    www.dbpoweramp.com

                    Comment

                    • Naiman
                      • Aug 2023
                      • 6

                      #11
                      Re: CD Ripper Trial

                      That was the address that was on the screen at the time and I did think it was a strange address but hey ho, I'm still no better off here.

                      I can download Asset no problem but I don't need asset just the CD Ripper and all the features it provides. I have tried remote the 'trial' version with success but the CD Ripper page says I've got eight days left of the trial.

                      I don't think I'm doing that much wrong here but hopefully someone will help me out here.

                      Like I explained in an earlier post, I'm not that good with computers and I've got a new Apple MacBook, (a gift) which is great but hard work for the like of me.

                      I have purchased many licences over the years but maybe I'll have to buy a new dB-Poweramp licence?

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44029

                        #12
                        Re: CD Ripper Trial

                        Send me a personal message (on this forum, click Spoon >> Private message) with your details please.
                        Spoon
                        www.dbpoweramp.com

                        Comment

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