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Newbie, help required please!

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  • jimbo3

    • Feb 2016
    • 2

    Newbie, help required please!

    As per title, I have just built a new pc for audio purposes with intentions of running dbpoweramp.

    I have downloaded the 21 day trial as it would be nice to make sure im happy before I buy.

    The software opens but every time I go to do anything other than use the eject button I get a window pop up informing that db as stopped working!

    I have tried different user accounts, downloading via different browsers etc etc

    Here is a copay of the error status:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CDGrab.exe
    Application Version: 15.3.0.0
    Application Timestamp: 5559edd9
    Fault Module Name: CDGrab.exe
    Fault Module Version: 15.3.0.0
    Fault Module Timestamp: 5559edd9
    Exception Code: c000001d
    Exception Offset: 00000000001c2703
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057
    Additional Information 1: 492e
    Additional Information 2: 492e8209d3a8090762275be02c64898a
    Additional Information 3: d896
    Additional Information 4: d896799749b2d0e4e66909b642591254

    Read our privacy statement online:


    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt



    Thanks in advance
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