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Video converter not working

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  • bkTerry

    • Mar 2019
    • 8

    Video converter not working

    I have used the audio converter for years and find it very good, so was pleased to receive an email about the video converter, as I have tried many over the years, and most did not work or were invasive in some way. Downloaded the trial and tried a .avi to mp4, then .avi to Matroska(I guess this is what most sites/files call .mkv?), but neither worked. Very disappointed. I am not a newbie to computing, so was not making a beginners mistake, but expected to simply right click a file and convert to....... Hope someone can help please?
    Thanks, bkTerry.
  • Spoon
    Administrator
    • Apr 2002
    • 44536

    #2
    Re: Video converter not working

    What error message was shown?
    Spoon
    www.dbpoweramp.com

    Comment

    • bkTerry

      • Mar 2019
      • 8

      #3
      Re: Video converter not working

      No error message. Just says finished, but the file it was supposed to create is not there [should it create another file but with a new file extension]. In case it had put it somewhere other than specified, I did a search of the whole computer but only found many of the item I tried to convert hidden in 'users, appdata,............ etc, but still with .avi as the type.
      If there is a user tutorial for newbies, I would like to look through that, e.g. does "encoding" for the top window mean from or to the file type in the window, the list of file types has 4 types of files called Matroska, but no .mkv.
      Thanks for your reply.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44536

        #4
        Re: Video converter not working

        Convert a file you have already converted, just before converting it will ask if you want to overwrite and will show the exact location.
        Spoon
        www.dbpoweramp.com

        Comment

        • bkTerry

          • Mar 2019
          • 8

          #5
          Re: Video converter not working

          Convert a file you have already converted, just before converting it will ask if you want to overwrite and will show the exact location.

          I tried this but was not asked about overwriting. From the behaviour, it seems that a file is not being created.
          The progress bar in the small box that opens to show the progress of the conversion does not show any movement then suddenly moves to the far right and says Finish, in one second.

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44536

            #6
            Re: Video converter not working

            Try this, download a sample video file from:



            The top one, then convert to 'Matroska (h264)', no dsp effects, does it create the Matroska file? (it should take 60 seconds to convert it).
            Spoon
            www.dbpoweramp.com

            Comment

            • bkTerry

              • Mar 2019
              • 8

              #7
              Re: Video converter not working

              Thanks Spoon. Did exactly as you suggested. The conversion bar sat at the beginning of the bar for 44 seconds, then shClick image for larger version

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ID:	294043ot across to the far right and said finished, but no file created.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44536

                #8
                Re: Video converter not working

                Try starting windows in safe mode, then do the conversion.
                Spoon
                www.dbpoweramp.com

                Comment

                • bkTerry

                  • Mar 2019
                  • 8

                  #9
                  Re: Video converter not working

                  Hi Spoon, thanks, that worked fine. A 45 minute video took 15 minutes to convert. What does that tell me, and how to make it work in normal mode?

                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 44536

                    #10
                    Re: Video converter not working

                    It means you likely have some security software which is blocking the conversion.
                    Spoon
                    www.dbpoweramp.com

                    Comment

                    • bkTerry

                      • Mar 2019
                      • 8

                      #11
                      Re: Video converter not working

                      Thank you Spoon, Comodo had all dBpoweramp blocked. Fine now. Great help service.

                      Comment

                      • besthomepackers

                        • Apr 2019
                        • 1

                        #12
                        Re: Video converter not working

                        Some tomes error has been occurred during converting video

                        Comment

                        • DerbiFly

                          • Jul 2021
                          • 1

                          #13
                          Re: Video converter not working

                          I have been using the same video converter for a long time and so far I have not had any problems.
                          Spoon, thanks for the info.

                          Comment

                          Working...

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