title
Products            Buy            Support Forum            Professional            About            Codec Central
 

PerfectTunes not saving changes to ID tags

Collapse
This topic is closed.
X
X
 
  • Time
  • Show
Clear All
new posts
  • Ben Richards
    • Jan 2024
    • 4

    #16
    Re: PerfectTunes not saving changes to ID tags

    Still no progress. For that (local) folder, permissions are 'anyone can read and write'.
    Nothing else appears to be 'holding' that folder, even Asset is turned off.
    PerfectTunes is specifically added to permissions list.
    What may be slightly odd is that in PerfectTunes settings, the relevant folder is not shown, just an empty field, so cannot be removed. It can, however, be added again but closing and opening will show it as empty once again.
    Adding it then deleting straight away combined with 'clear cache' seems to do nothing, there is always a memory of the music folder, even if PerfectTunes is uninstalled and reinstalled.
    Opening tag editor will simply point to the folder contents where you left off editing, as if nothing has happened.

    Comment

    • PeterP
      Super Moderator
      • Jul 2011
      • 1370

      #17
      Re: PerfectTunes not saving changes to ID tags

      I'd like you to send me a snapshot of your PerfectTUNES profile:
      Open Finder, go to (cmd+shift+G) ~/Library, find PerfectTUNES folder, compress it and email to peter@dbpoweramp.com

      Please also try resetting your PerfectTUNES profile - which uninstall/reinstall doesn't do - by renaming or deleting the above folder.

      Comment

      • PeterP
        Super Moderator
        • Jul 2011
        • 1370

        #18
        Re: PerfectTunes not saving changes to ID tags

        In new beta version of PerfectTUNES you can export profile data from the app itself-
        https://www.dbpoweramp.com/beta/PT-2024-01-30.dmg Main changes: Reworked ID Tag autocompletion / predictive typing. New advanced settings page (work in progress). Added offline mode (internet lookup features disabled). Added proxy server configuration. Made tag write error details shown.

        Advanced Settings / Diagnostics / Save configuration snapshot

        Comment

        • PeterP
          Super Moderator
          • Jul 2011
          • 1370

          #19
          Re: PerfectTunes not saving changes to ID tags

          Looks like whole music folder has 'locked' flag set, at least doing this recreated the same symptoms (same rare error code) on my system.
          Workaround:
          In Terminal, type:
          chflags -R nouchg [path]
          Replace [path] with problem folder path.

          Credit:
          I copied a lot of read-only files from a Windows system to my Mac. When viewing the Info for each file using "Get Info", I can see they are Locked. I'm writing a bash script to copy over some fil...

          Comment

          • jerry51
            • Jan 2024
            • 10

            #20
            Re: PerfectTunes not saving changes to ID tags

            Can anyone help with my issue, when i use id tags i can find the album cover but it will not save it to the file when double clicked, these are wav and flac files
            Thanks
            Last edited by jerry51; February 06, 2024, 04:12 PM.

            Comment

            • jerry51
              • Jan 2024
              • 10

              #21
              Re: PerfectTunes not saving changes to ID tags

              Any support on this site or do i ask for my money back for something that does not work properly and i have paid £58 ??

              Comment

              • Dat Ei
                dBpoweramp Guru
                • Feb 2014
                • 1751

                #22
                Re: PerfectTunes not saving changes to ID tags

                Did you try Peter's suggested test?

                Dat Ei

                Comment

                • jerry51
                  • Jan 2024
                  • 10

                  #23
                  Re: PerfectTunes not saving changes to ID tags

                  This is something i do not understand what is the problem folders name ? Part of the software ? Not a programmer .

                  Surly this should work without all these issues ?
                  Thanks

                  Comment

                  • Dat Ei
                    dBpoweramp Guru
                    • Feb 2014
                    • 1751

                    #24
                    Re: PerfectTunes not saving changes to ID tags

                    Peter wants to be sure that the software has write access to your files and that those are not locked i.e. by another software.


                    Dat Ei

                    Comment

                    • jerry51
                      • Jan 2024
                      • 10

                      #25
                      Re: PerfectTunes not saving changes to ID tags

                      This needs to be explained in more detail so I can understand what your saying, I can paste into terminal but replace path with what ????
                      Thanks

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44013

                        #26
                        Re: PerfectTunes not saving changes to ID tags

                        The path is the location you are saving the files to, we cannot tell you what that is, as it could be unique to your computer, if you browse in Finder then you can determine the path.
                        Spoon
                        www.dbpoweramp.com

                        Comment

                        • jerry51
                          • Jan 2024
                          • 10

                          #27
                          Re: PerfectTunes not saving changes to ID tags

                          Thats the whole point nothing saves ?
                          Nearly had enough of this never had such poor software and lack of good support!

                          Comment

                          • mil098
                            • Feb 2024
                            • 2

                            #28
                            Re: PerfectTunes not saving changes to ID tags

                            Hello, just bought Perfectunes and also having problems with ID tag.
                            - files (AIFF and ALAC) are located on local harddrive (music folder)
                            - folder and file permissions are set to allow reads and writes

                            -Changing the album artist ID on AIFF file works with no problems
                            -Try do the same on a ALAC file (.m4a) and get an error "Unable to write ID tags to: XXXXX, Check these files can be written to."
                            - if I manually change the ID tag via file explorer and clicking on properties, that works no problems.

                            - Curiously I am able to edit the ID tag using the dBpoweramp batch converter (both editing a single file or multiple files)


                            This points to an issue with PerfecTunes.
                            Running windows version (downloaded the s/w yesterday 20FEB2024)
                            Can you please assist?
                            Thank you.
                            Last edited by mil098; February 21, 2024, 07:05 AM.

                            Comment

                            • Spoon
                              Administrator
                              • Apr 2002
                              • 44013

                              #29
                              Re: PerfectTunes not saving changes to ID tags

                              Please email one of your ALAC files to address here:

                              Spoon
                              www.dbpoweramp.com

                              Comment

                              • mil098
                                • Feb 2024
                                • 2

                                #30
                                Re: PerfectTunes not saving changes to ID tags

                                email sent, well 8 emails sent.

                                Comment

                                Working...

                                ]]>