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  • yt1

    • Oct 2020
    • 4

    cannot connect!

    Hi there I have run perfect tunes on an a folder of 386 albums. It says 214 have no art but when I click fix all albums show 'cannot connect'. It seems to be a simple network error but I have a connection and batch ripper found some but very little art already. Can you help?
  • Spoon
    Administrator
    • Apr 2002
    • 44509

    #2
    Re: cannot connect!

    Check your security software is not blocking internet access.
    Spoon
    www.dbpoweramp.com

    Comment

    • yt1

      • Oct 2020
      • 4

      #3
      Re: cannot connect!

      i have no firewall or security that i know of running.can you suggest what blocks my access?

      Comment

      • yt1

        • Oct 2020
        • 4

        #4
        Re: cannot connect!

        I have tried turning off all firewalls and letting the app through the firewall..........Do you have any suggestions? there are no configurations wuithin dbpoweramp i should change???

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44509

          #5
          Re: cannot connect!

          What happens if you click the 'fix' button next to a single album? you should see a page full of different arts for a popular cd.
          Spoon
          www.dbpoweramp.com

          Comment

          • yt1

            • Oct 2020
            • 4

            #6
            Re: cannot connect!

            i get a blank page when i do that..
            I am able to connect to the internet everywhere else and batch ripper was able to get the metadata.
            I agree it seems like a firewall issue but i have everything turned off.

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 44509

              #7
              Re: cannot connect!

              Look through the 'add or remove programs' list for anything security related.
              Spoon
              www.dbpoweramp.com

              Comment

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