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Can't Install PerfecTunes or dBpoweramp

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  • mrslimpy

    • Jul 2018
    • 4

    Can't Install PerfecTunes or dBpoweramp

    Every time I try to install either program, I get an message saying "File read error Unable to open"
    The program keeps referencing spi2827.tmp for dBPoweramp and spi8228.tmp for PerfectTUNES.

    I have dowloaded the programs multiple times and keep getting the same error message.
  • Spoon
    Administrator
    • Apr 2002
    • 44583

    #2
    Re: Can't Install PerfecTunes or dBpoweramp

    It is most likely your security software is blocking the install from running. What security software do you have?
    Spoon
    www.dbpoweramp.com

    Comment

    • mrslimpy

      • Jul 2018
      • 4

      #3
      Re: Can't Install PerfecTunes or dBpoweramp

      Originally posted by Spoon
      It is most likely your security software is blocking the install from running. What security software do you have?
      Running Avast. I have disabled it on a temporary basis. The programs still will not install. Also, I keep getting a message that the files are corrupted. But I keep downloading the same files over and over again.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44583

        #4
        Re: Can't Install PerfecTunes or dBpoweramp

        Have a look through your list of installed programs on the system, you might have anti-malware or similar also. It is 100% security software which is stopping the install from running.
        Spoon
        www.dbpoweramp.com

        Comment

        • mrslimpy

          • Jul 2018
          • 4

          #5
          Re: Can't Install PerfecTunes or dBpoweramp

          All antivirus and malware programs are turned off. Still get the same error messages.

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44583

            #6
            Re: Can't Install PerfecTunes or dBpoweramp

            Ensure your temp folder exists and has plenty of free space, open a Windows explorer window and type:

            %tmp%

            You should see files written to this folder (sort by date) when the installer is run.
            Spoon
            www.dbpoweramp.com

            Comment

            • mrslimpy

              • Jul 2018
              • 4

              #7
              Re: Can't Install PerfecTunes or dBpoweramp

              I'm not sure what I should be looking for. I have a temp directory on my "C" drive. The "C" Drive has 64GB used out of 500.
              There is plenty of space.

              I still get an error message that says the PerfectTunes install file is corrupted and to download another copy. It doesn't matter how many times I download.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44583

                #8
                Re: Can't Install PerfecTunes or dBpoweramp

                I do not know what to suggest, other than to uninstall the security software (and look through the list of installed programs), the installer is being blocked.
                Spoon
                www.dbpoweramp.com

                Comment

                • mville
                  dBpoweramp Guru

                  • Dec 2008
                  • 4021

                  #9
                  Re: Can't Install PerfecTunes or dBpoweramp

                  You are installing software as administrator?

                  Assuming you are running on Windows, maybe try installing in windows safe mode.

                  Comment

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