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paid version not working with paid poweramp

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  • mville
    dBpoweramp Guru

    • Dec 2008
    • 4021

    #16
    Re: paid version not working with paid poweramp

    Originally posted by Rein van der Me
    I did find Tags & Filenames.
    But nothing here
    the options button does not respond
    So to confirm, when you click the Options button to the right of Meta Data & ID Tag, nothing happens?

    ... also, in dBpoweramp Control Center (the dBpoweramp shortcut on the desktop), what Release is showing and what is the Registration Status showing?
    Last edited by mville; January 13, 2018, 07:22 PM. Reason: added another question

    Comment

    • Rein van der Me

      • Jan 2018
      • 19

      #17
      Re: paid version not working with paid poweramp

      almost nothing
      quit strange
      the first file should be 52 mb, but it is actually 243 kb

      Comment

      • Rein van der Me

        • Jan 2018
        • 19

        #18
        Re: paid version not working with paid poweramp

        I changed the ripper method in secure and got his comment:

        Information ripping to FLAC, 'Track 1' to 'E:\Caravan muziek\Jos van Immerseel\Mozart; Clavier-Concerte 8, 28 & 12\01 Jos van Immerseel - Piano Concerto No. 8 in C major (-Lützow-) K. 246- Allegro Aperto.flac'
        Track 1: Ripped LBA 0 to 35120 (7:48) in 0:30. Filename: E:\Caravan muziek\Jos van Immerseel\Mozart; Clavier-Concerte 8, 28 & 12\01 Jos van Immerseel - Piano Concerto No. 8 in C major (-Lützow-) K. 246- Allegro Aperto._
        AccurateRip: Accurate (confidence 12) [Pass 1]
        CRC32: BC885AA4 AccurateRip CRC: 897D1BBA (CRCv2) [DiscID: 007-000f7e95-005d8fa5-6a0d4707-1]
        AccurateRip Verified Confidence 12 [CRCv2 897d1bba]
        AccurateRip Verified Confidence 8 [CRCv1 104422fb]
        AccurateRip Verified Confidence 7 [CRCv2 6f31f2e5], Using Pressing Offset -29
        AccurateRip Verified Confidence 7 [CRCv1 783c969], Using Pressing Offset -29

        Comment

        • mville
          dBpoweramp Guru

          • Dec 2008
          • 4021

          #19
          Re: paid version not working with paid poweramp

          Originally posted by Rein van der Me
          almost nothing
          quit strange
          the first file should be 52 mb, but it is actually 243 kb
          Set the flac compression level from the default level 5 to level 3 and try a re-rip.

          Reason here: dBpoweramp R16.4 & FLAC 1.3.2

          Comment

          • Rein van der Me

            • Jan 2018
            • 19

            #20
            Re: paid version not working with paid poweramp

            got a result now: a good track

            but what tot do next?

            got this information:
            Information ripping to FLAC, 'Track 1' to 'E:\Caravan muziek\Jos van Immerseel\Mozart; Clavier-Concerte 8, 28 & 12\01 Jos van Immerseel - Piano Concerto No. 8 in C major (-Lützow-) K. 246- Allegro Aperto.flac'
            Track 1: Ripped LBA 0 to 35120 (7:48) in 0:30. Filename: E:\Caravan muziek\Jos van Immerseel\Mozart; Clavier-Concerte 8, 28 & 12\01 Jos van Immerseel - Piano Concerto No. 8 in C major (-Lützow-) K. 246- Allegro Aperto._
            AccurateRip: Accurate (confidence 12) [Pass 1]
            CRC32: BC885AA4 AccurateRip CRC: 897D1BBA (CRCv2) [DiscID: 007-000f7e95-005d8fa5-6a0d4707-1]
            AccurateRip Verified Confidence 12 [CRCv2 897d1bba]
            AccurateRip Verified Confidence 8 [CRCv1 104422fb]
            AccurateRip Verified Confidence 7 [CRCv2 6f31f2e5], Using Pressing Offset -29
            AccurateRip Verified Confidence 7 [CRCv1 783c969], Using Pressing Offset -29
            Audio File Passed Verification

            Comment

            • mville
              dBpoweramp Guru

              • Dec 2008
              • 4021

              #21
              Re: paid version not working with paid poweramp

              Originally posted by Rein van der Me
              got a result now: a good track

              but what tot do next?
              Please reboot your PC and then confirm the following:
              01. In dBpoweramp Control Center (the dBpoweramp shortcut on the desktop)
              what Release is showing and what is the Registration Status showing?

              02. In CD Ripper Menu >> CD Ripper Options >> Tags & Filenames: Meta Data & ID Tag
              when you click the Options button to the right of Meta Data & ID Tag, nothing happens?

              03. You are able to rip good tracks, when the flac compression level is 3?

              04. What security/anti-virus software is running, if any?

              05. What OS are you running?

              06. You are creating a log file, after ripping?
              Last edited by mville; January 13, 2018, 08:53 PM. Reason: added other questions.

              Comment

              • Rein van der Me

                • Jan 2018
                • 19

                #22
                Re: paid version not working with paid poweramp

                Please reboot your PC and then confirm the following:
                01. In dBpoweramp Control Center (the dBpoweramp shortcut on the desktop)
                what Release is showing and what is the Registration Status showing?
                16,4

                02. In CD Ripper Menu >> CD Ripper Options >> Tags & Filenames: Meta Data & ID Tag
                when you click the Options button to the right of Meta Data & ID Tag, nothing happens?
                nothing happens

                03. You are able to rip good tracks, when the flac compression level is 3?
                yes, 3 - not 4 or 5

                04. What security/anti-virus software is running, if any?
                Norton Security

                05. What OS are you running?
                Windows 7

                06. You are creating a log file, after ripping?
                only last rips - even if I changed back from secure to burst again

                and remember - there were no problems with the free version - with level 5

                Comment

                • Dat Ei
                  dBpoweramp Guru

                  • Feb 2014
                  • 1786

                  #23
                  Re: paid version not working with paid poweramp

                  The flac compression problem is a newly problem within the free flac library, which isn't a product of Illustrate, but used by Illustrate. The version of the library might be different to the one in the registered version. As a first fix Spoon has released a beta version.


                  Dat Ei

                  Comment

                  • mville
                    dBpoweramp Guru

                    • Dec 2008
                    • 4021

                    #24
                    Re: paid version not working with paid poweramp

                    Originally posted by Rein van der Me
                    01. In dBpoweramp Control Center (the dBpoweramp shortcut on the desktop)
                    what Release is showing and what is the Registration Status showing?
                    16,4
                    Release 16.4, 32 bit or 64-bit?

                    Further down the dBpoweramp Control Center wi is the Registration Status. Does this show as:
                    Reference Registered
                    Fully registered, no restrictions?

                    Originally posted by Rein van der Me
                    02. In CD Ripper Menu >> CD Ripper Options >> Tags & Filenames: Meta Data & ID Tag
                    when you click the Options button to the right of Meta Data & ID Tag, nothing happens?
                    nothing happens
                    This is a real problem, as you are unable to access crucial CD Ripper options. Also, I have never come across this issue, ever. I hope Spoon is reading this and can shed some light on what might be going on here.

                    Originally posted by Rein van der Me
                    03. You are able to rip good tracks, when the flac compression level is 3?
                    yes, 3 - not 4 or 5
                    This makes total sense. The trial version that you were using prior to the R16.4 installation, was using the Flac libraries v.1.3.1 or earlier. The R16.4 version which you are now using, installs the latest Flac libraries v.1.3.2 which have the bug explained here:
                    dBpoweramp R16.4 & FLAC 1.3.2

                    Originally posted by Rein van der Me
                    04. What security/anti-virus software is running, if any?
                    Norton Security
                    I suggest you disable Norton and try to re-install dBpoweramp R16.4 (maybe this will fix the issue in 02. above), but before you try this, please answer the 05. question below.

                    Originally posted by Rein van der Me
                    05. What OS are you running?
                    Windows 7
                    Windows 7, 32-bit or 64-bit?

                    Originally posted by Rein van der Me
                    06. You are creating a log file, after ripping?
                    only last rips - even if I changed back from secure to burst again
                    Why are switching between Secure and Burst ripping methods?

                    Originally posted by Rein van der Me
                    and remember - there were no problems with the free version - with level 5
                    Yes, see my answer in 03 above.

                    Comment

                    • Rein van der Me

                      • Jan 2018
                      • 19

                      #25
                      Re: paid version not working with paid poweramp

                      32 bit
                      fully registered, no restrictions (cant find bit number here)

                      I deinstalled and reinstalled again
                      now I can open options in the Tag & Filenames

                      I downloaded the beta version of Spoon and replaced the dll
                      that did not change anything

                      I changed from Burst to Secure and back just tot try something

                      If I read Spoons comment correctly I am the one client of 1.000.000 ;-)

                      Comment

                      • Rein van der Me

                        • Jan 2018
                        • 19

                        #26
                        Re: paid version not working with paid poweramp

                        in list/options of Poweramp it still says that Flac 1.3.2 is still used, but I can see that the dll is changed (newer version)

                        Comment

                        • Dat Ei
                          dBpoweramp Guru

                          • Feb 2014
                          • 1786

                          #27
                          Re: paid version not working with paid poweramp

                          Do you see a folder C:\Program Files\dBpoweramp on your system? In which path did you exchange the dlls?


                          Dat Ei

                          Comment

                          • Rein van der Me

                            • Jan 2018
                            • 19

                            #28
                            Re: paid version not working with paid poweramp

                            C:\Program Files\Illustrate\dBpoweramp\decoder
                            C:\Program Files\Illustrate\dBpoweramp\encoder

                            Comment

                            • Dat Ei
                              dBpoweramp Guru

                              • Feb 2014
                              • 1786

                              #29
                              Re: paid version not working with paid poweramp

                              Did you change the default installation path during the installation? I'm asking cause the path "C:\Program Files" is an indicator for a 64 bit installation, while you wrote that you use the 32 bit version (usuallay in "C:\Program Files (x86)").


                              Dat Ei

                              Comment

                              • Spoon
                                Administrator
                                • Apr 2002
                                • 44506

                                #30
                                Re: paid version not working with paid poweramp

                                If the OS was 32 bit, then the mentioned paths would be correct.
                                Spoon
                                www.dbpoweramp.com

                                Comment

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