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paid version not working with paid poweramp

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  • Rein van der Me

    • Jan 2018
    • 19

    paid version not working with paid poweramp

    Dear Illustrate,

    I bought your programs Perfect Tunes and dPoweramp ripper.
    But I have great difficulty working them together.

    But before I registered (bought) the programs dPoweramp worked fine and I was even enthusiast after buying to make the rips more nicely with Perfect Tunes.

    But to my horror this changed after I ripped new cd's - after the purchase that is.
    From now on Perfect Tunes did not work at all.

    Only the filenames are shown, nothing else. And I really mean nothing else, not even the length of a file.
    The old ones (ripped cd's) are still really okay and I can change the tags in PerfectTunes.

    I tried everything including downloading again, and a new install. Even not changing tags before ripping.
    The default values of the ripper are not changed since buying.

    This really sucks.

    Rein van der Meij

    and another -small- issue:
    the music library of PerfectTunes does not work (and never did).
    You always have tot go manually to the directory you want.
    The adding of a 'library' is of no use
  • Dat Ei
    dBpoweramp Guru

    • Feb 2014
    • 1786

    #2
    Re: paid version not working with paid poweramp

    It would be helpful to tell more details to us.

    Only the filenames are shown, nothing else. And I really mean nothing else, not even the length of a file.
    Which program only shows the filenames and nothing else? Which part(s) of PerfectTunes isn't/aren't working (Album Art, ID Tags, De-Dup or AccurateRip)?

    You have bought both programs, dBpa and PerfectTunes?


    Dat Ei

    Comment

    • Rein van der Me

      • Jan 2018
      • 19

      #3
      Re: paid version not working with paid poweramp

      PerfectTunes (IDtags) shows nothing, Poweramp does, I use Accurate rip.
      I bought both programs.

      Accurate rip even shows the Album Art and makes a copy, ID Tags does not show it.

      Maybe I should be even more precise:
      the rips made before buying show perfectly in ID Tags,
      the rips after buying do not show anything in ID Tag, except the filenames.

      The rip program screen shows exactly the same before and after buying (but of course I cannot be sure about that)
      Last edited by Rein van der Me; January 13, 2018, 05:19 PM. Reason: more information

      Comment

      • Dat Ei
        dBpoweramp Guru

        • Feb 2014
        • 1786

        #4
        Re: paid version not working with paid poweramp

        So you don't see the ID Tags within "PerferctTUNES ID Tags", if you use "Browse by File & Folders" and select a newly ripped CD, right? Do the newly ripped audio files have the same audio codec as the older one, for which you can see the ID tags?

        Can you see the ID Tags of the newly ripped files within Windows file explorer (you are using Windows, ain't you?)?


        Dat Ei

        Comment

        • mville
          dBpoweramp Guru

          • Dec 2008
          • 4021

          #5
          Re: paid version not working with paid poweramp

          Originally posted by Rein van der Me
          PerfectTunes (IDtags) shows nothing, Poweramp does, I use Accurate rip.
          I bought both programs.
          Please can you post screenshots of the issues, to help us understand what you describe?

          Comment

          • Rein van der Me

            • Jan 2018
            • 19

            #6
            Re: paid version not working with paid poweramp

            ripped now, unchanged
            Click image for larger version

Name:	Naamloos-1.jpg
Views:	1
Size:	88.7 KB
ID:	293816
            the result in ID Tag
            Click image for larger version

Name:	Naamloos-2.jpg
Views:	1
Size:	91.9 KB
ID:	293817
            a ripped cd before buying
            Click image for larger version

Name:	Naamloos-3.jpg
Views:	1
Size:	96.2 KB
ID:	293818

            Comment

            • mville
              dBpoweramp Guru

              • Dec 2008
              • 4021

              #7
              Re: paid version not working with paid poweramp

              In Windows File Explorer, navigate to the Jos van Immerseel\Mozart; Clavier-Concerte 8, 28 & 12 folder. Right-click the first flac file and select Edit ID-Tag. Are any tags populated?

              Comment

              • Dat Ei
                dBpoweramp Guru

                • Feb 2014
                • 1786

                #8
                Re: paid version not working with paid poweramp

                Can you replay those newly ripped files successfully?


                Dat Ei

                Comment

                • Rein van der Me

                  • Jan 2018
                  • 19

                  #9
                  Re: paid version not working with paid poweramp

                  No, the id tags are empty (like artist, album, title)
                  only the AcurateRip-DiscID and -Result are filled

                  Comment

                  • mville
                    dBpoweramp Guru

                    • Dec 2008
                    • 4021

                    #10
                    Re: paid version not working with paid poweramp

                    ... and, as Dat Ei asked, you can play the flacs in the Jos van Immerseel\Mozart; Clavier-Concerte 8, 28 & 12 folder ok?

                    Comment

                    • Rein van der Me

                      • Jan 2018
                      • 19

                      #11
                      Re: paid version not working with paid poweramp

                      amazing.... they do NOT play
                      but the program states "accurate"
                      Click image for larger version

Name:	Naamloos-4.jpg
Views:	1
Size:	90.2 KB
ID:	293819

                      Comment

                      • mville
                        dBpoweramp Guru

                        • Dec 2008
                        • 4021

                        #12
                        Re: paid version not working with paid poweramp

                        Looks like the issue is with CD Ripper and not PerfectTunes.

                        In CD Ripper, go to Menu >> CD Ripper Options >> Tags & Filenames: Meta Data & ID Tag Options >> Write Id Tags
                        you have Artist, Album, Title, Genre, Composer etc. ticked?

                        Comment

                        • mville
                          dBpoweramp Guru

                          • Dec 2008
                          • 4021

                          #13
                          Re: paid version not working with paid poweramp

                          Also, make sure you are creating the secure extraction log.
                          In CD Ripper, go to Menu >> CD Ripper Options >> Ripping Method: Secure Settings >> Secure Extraction Log
                          Tick the Write To File and Add To Information Log check boxes and set the Log Filename.

                          Then, try deleting the Mozart; Clavier-Concerte 8, 28 & 12 folder, re-rip and when completed, post the contents of the log in this thread.

                          Comment

                          • Rein van der Me

                            • Jan 2018
                            • 19

                            #14
                            Re: paid version not working with paid poweramp

                            I did find Tags & Filenames.
                            But nothing here
                            the options button does not respond

                            Comment

                            • Dat Ei
                              dBpoweramp Guru

                              • Feb 2014
                              • 1786

                              #15
                              Re: paid version not working with paid poweramp

                              flac files? What size is shown in Explorer?


                              Dat Ei

                              Comment

                              Working...

                              ]]>