Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
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Re: Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
I too am having this problem... Is there any progress on the fix for this as the program is totally useless until fixed. I am using windows 7 pro with all current updates.
Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i7 740QM @ 1.73GHz 66 °C
Clarksfield 45nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 660MHz (9-9-9-24)
Motherboard
TOSHIBA Satellite P500 (CPU 1)
Graphics
Generic PnP Monitor (1600x900@60Hz)
1024MB NVIDIA GeForce GT 330M (Toshiba)
Storage
931GB Western Digital WDC WD10JPVX-00JC3T0 (SATA)
931GB Western Digital WDC WD10JPVX-00JC3T0 (SATA)
Optical Drives
ELBY CLONEDRIVE SCSI CdRom Device
ELBY CLONEDRIVE SCSI CdRom Device
MATSHITA BD-MLT UJ240ES
Audio
Conexant Pebble High Definition SmartAudioComment
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Re: Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
What does not work? it does not play any audio, or cannot pause?Comment
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Re: Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
De-dup will not play at all. It brings up the duplicates but will not play them.
I have tried disabling everything else, (virus scanners etc.), also reinstalled audio drivers... no success.Comment
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Re: Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
You have only 1 playback device? if you have multiple, such as HDMI and optical which are not used, try to disable them.Comment
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Re: Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
Hello again. I tried your suggestion, but it did not work. But what I don't understand is that it has worked fine until recently. Nothing on my system has changed except for windows updates. Why all of a sudden?Comment
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Re: Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
You have an anti virus program?Comment
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Re: Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
Yes I do have anti Virus and I did try disabling. What I have noticed is if I do my whole library (all directories) nothing works. If I do one directory with a few subdirectories it works. If I add another directory it partially works (ex. de-dup will play chosen dup starting with top file, if I click on second same song it starts second song from the beginning. if I compare second song first and then click on first song it will stay at same location.Comment
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Re: Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
Hello Mr. Spoon.
I have solved the issue I was having. Since I did not have this issue until recently, I figured it must be that something was wrong with recently added mp3 files. I was correct. I downloaded a free utility program called mp3checker to check my recent mp3 files. There was a problem with the header information in a few files that were corrupt causing perfect tunes not reading the info properly I guess. They would play fine in all other music programs but not in De-Dup. If I use dbpower to convert to wma they were then fine in De-dup. But I am still at a loss as far as why they would play in every other program except De-dup. Only you can answer this one.
Thanks for your assistance with this issue.Comment
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Re: Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
You are able to upload one of these files for me to check? (personal message a link to the file on dropbox please).Comment
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Re: Perfect Tunes De-Dup Won't Play Songs, Can't Compare tracks
You can try email:
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