Crashing - Perfecttunes DeDupe

[benrogers]

[SIZE=3]Perfect Tunes De Dupe always crashes after i detect the duplicates.

This is either when i let it run for the full duration, or even if i stop it early and only process a few tracks. I cannot run it without crashing.

Here is the error file i receive[/SIZE]

[SIZE=2]Problem signature:

Problem Event Name: APPCRASH

Application Name: DeDup.exe

Application Version: 1.0.2.4

Application Timestamp: 520e72c7

Fault Module Name: DeDup.exe

Fault Module Version: 1.0.2.4

Fault Module Timestamp: 520e72c7

Exception Code: 40000015

Exception Offset: 000791c0

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 2057

Additional Information 1: e01c

Additional Information 2: e01cc113befec950d28b41857ae4d993

Additional Information 3: 17dd

Additional Information 4: 17dd2ba76c4ef492817e094a46d5aa70

Read our privacy statement online:

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If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt
[/SIZE]

[Spoon]

Re: Crashing - Perfecttunes DeDupe

R1.5 should solve your issue, it is in the testing section of our forum.

[benrogers]

Re: Crashing - Perfecttunes DeDupe

R1.5 should solve your issue, it is in the testing section of our forum.

Thank you for this, however after having installed 1.5 i'm still experiencing the same issue. I think it happens upon processing the trakcs, however it happens very quickly after it reaches that screen (like a milisecond after)

Any help would be great,

many thanks,
Ben

[Spoon]

Re: Crashing - Perfecttunes DeDupe

How many audio files do you have?

[benrogers]

Re: Crashing - Perfecttunes DeDupe

How many audio files do you have?

About 3,000. However i should note that the same error occurs if i click on the (x) button after it has gone through just 30 or so - i wanted to check if the program was getting stuck with so many tracks, so stopped the process early.

As i say the same thing happens when it goes to process them.

Many thanks
Ben

[Spoon]

Re: Crashing - Perfecttunes DeDupe

Please send me your PerfectTunes database, to do so, open Windows Explorer and type in to the address:

%appdata%

The folder PerfectTUNES, zip it up and send to:

http://www.dbpoweramp.com/email.htm

[benrogers]

Re: Crashing - Perfecttunes DeDupe

Thank you, I have done this

Ben

Please send me your PerfectTunes database, to do so, open Windows Explorer and type in to the address:

%appdata%

The folder PerfectTUNES, zip it up and send to:

http://www.dbpoweramp.com/email.htm