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Program wont open

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  • geno52

    • Dec 2003
    • 17
    #1

    Program wont open

    When I click on dbpoweramp, i get a message
    AMP has caused an error in AMP.EXE
    & of course nothing works,, I havent used the
    system for a couple of months, but have paid
    all the dues that I know of. SO anyone have
    an idea whats going on ??????

    geno
    Tags: None
    • ChristinaS
      dBpoweramp Supporter
      • Apr 2004
      • 4097
      #2
      Re: Program wont open

      The dues you've paid would be for dMC with PowerPack (thus the mp3 encoding license) and/or dCW and/or Sveta. The player dAP itself is free.


      Make sure you are signed into your PC as the admin user.

      Do an uninstall of dBpowerAMP from Window's control panel > Add/remove progams. Redownload dAP and reinstall it to the default folder where you ahve the other dB components. This should be c:\Program Files\Illustrate\.

      Reboot.

      Run dMC Configuration as well before and after to see just what you have installed.
      [B][url=http://www.webado.net/][COLOR=Blue][FONT=Comic Sans MS]Christina[/FONT][/COLOR][/url][/B]

      [URL=http://forum.dbpoweramp.com/forumdisplay.php?f=11]dMC FAQ[/URL]
      [url=http://forum.dbpoweramp.com/showthread.php?t=2275]Mpeg Layer III wav codec[/url]
      [url=http://forum.dbpoweramp.com/showthread.php?t=6828]Total uninstall[/url]
      [COLOR=red]Please don't PM me for support, post your questions in the forum for everybody's benefit.[/COLOR]
      [COLOR=RoyalBlue]SVP, ne pas me demander du support par PM. Veuillez poster vos questions dans le forum pour le bénéfice de tous.[/COLOR]

        Comment

        • LtData
          dBpoweramp Supporter
          • May 2004
          • 8288
          #3
          Re: Program wont open

          Also, follow the complete uninstallation of all Illustrate products as mentioned here if the above doesn't work: http://forum.dbpoweramp.com/showthread.php?t=6828
          Lt. Data

          [URL="http://forum.dbpoweramp.com/showthread.php?t=13091"]Need to find your version?[/url]
          [url=http://forum.dbpoweramp.com/showthread.php?t=17415]dBpoweramp Renaissance[/url]
          Please don't PM me for tech support.

            Comment

            • xoas
              dBpoweramp Supporter
              • Apr 2002
              • 2662
              #4
              Re: Program wont open

              If Christina's suggestion doesn't work (and her suggestion is what I would try first), then I would recommend you follow the advice from Razgo regarding a "complete" uninstaal described here: http://forum.dbpoweramp.com/showthread.php?t=6828

              Best wishes,
              Bill

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