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Program wont open

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  • geno52

    • Dec 2003
    • 17

    Program wont open

    When I click on dbpoweramp, i get a message
    AMP has caused an error in AMP.EXE
    & of course nothing works,, I havent used the
    system for a couple of months, but have paid
    all the dues that I know of. SO anyone have
    an idea whats going on ??????

    geno
  • ChristinaS
    dBpoweramp Guru

    • Apr 2004
    • 4097

    #2
    Re: Program wont open

    The dues you've paid would be for dMC with PowerPack (thus the mp3 encoding license) and/or dCW and/or Sveta. The player dAP itself is free.


    Make sure you are signed into your PC as the admin user.

    Do an uninstall of dBpowerAMP from Window's control panel > Add/remove progams. Redownload dAP and reinstall it to the default folder where you ahve the other dB components. This should be c:\Program Files\Illustrate\.

    Reboot.

    Run dMC Configuration as well before and after to see just what you have installed.

    Comment

    • LtData
      dBpoweramp Guru

      • May 2004
      • 8288

      #3
      Re: Program wont open

      Also, follow the complete uninstallation of all Illustrate products as mentioned here if the above doesn't work: http://forum.dbpoweramp.com/showthread.php?t=6828

      Comment

      • xoas
        dBpoweramp Guru

        • Apr 2002
        • 2662

        #4
        Re: Program wont open

        If Christina's suggestion doesn't work (and her suggestion is what I would try first), then I would recommend you follow the advice from Razgo regarding a "complete" uninstaal described here: http://forum.dbpoweramp.com/showthread.php?t=6828

        Best wishes,
        Bill

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