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  • bfwcom

    • Apr 2005
    • 1

    Need assistance with registration

    I followed all the instructions to purchase 2 copy's of dbpowerAMP Music Converter. I received an error from illustrate that my order was not complete because of Windows XP popups. I shut the popups off and tried to re-submit my order, but now get a message that says my order was received and processed and I would be duplicating the order. I never received a registration code. How do I find out if my order was payed for via credit card and receive my 2 registration codes?
  • neilthecellist
    dBpoweramp Guru

    • Dec 2004
    • 1288

    #2
    Re: Need assistance with registration

    email Spoon.

    Comment

    • adaywayne
      dBpoweramp Guru

      • Nov 2004
      • 383

      #3
      Re: Need assistance with registration

      As a longtime user and enthusiast of dBPowerAmp, I sorry to have to say that there is something about the registration process that need urgently fixing. I went through similar problems myself.

      Comment

      • neilthecellist
        dBpoweramp Guru

        • Dec 2004
        • 1288

        #4
        Re: Need assistance with registration

        I would have to agree. I'm not a registered PowerPack liscence owner or whatever, but I constantly see repeated threads with titles along the lines of, "Error with Registration" or "Registration info lost" or "Problems with my Registration" and whatnot. I really don't like to see this...

        ....Oh wait, this should be in the wishlist section.

        Comment

        • LtData
          dBpoweramp Guru

          • May 2004
          • 8288

          #5
          Re: Need assistance with registration

          When I registered dMC, it worked just fine for me. I'm in XP SP2 and I used Firefox.

          Comment

          • adaywayne
            dBpoweramp Guru

            • Nov 2004
            • 383

            #6
            Re: Need assistance with registration

            Originally posted by LtData
            When I registered dMC, it worked just fine for me. I'm in XP SP2 and I used Firefox.
            ~~~~~~~~~~~~
            Perhaps the service that Spoon uses gets overloaded at times. I also use Firefox and have SP2, but when I entered my username and password it repeatedy told me I had entered the wrong information. Spoon sent me another link which worked perfectly the first time.

            Comment

            • neilthecellist
              dBpoweramp Guru

              • Dec 2004
              • 1288

              #7
              Re: Need assistance with registration

              I'll find out how my registration process goes when I get the PowerPack liscence next year.

              Comment

              • ChristinaS
                dBpoweramp Guru

                • Apr 2004
                • 4097

                #8
                Re: Need assistance with registration

                Originally posted by neilthecellist
                I'll find out how my registration process goes when I get the PowerPack liscence next year.
                I thought you'd be getting a driver's license next year.

                Maybe make it a 2 for 1 thing? :D

                Comment

                • Spoon
                  Administrator
                  • Apr 2002
                  • 44574

                  #9
                  Re: Need assistance with registration

                  Email is best for these problems where there is no order number:

                  Spoon
                  www.dbpoweramp.com

                  Comment

                  • neilthecellist
                    dBpoweramp Guru

                    • Dec 2004
                    • 1288

                    #10
                    Re: Need assistance with registration

                    Originally posted by ChristinaS
                    I thought you'd be getting a driver's license next year.

                    Maybe make it a 2 for 1 thing? :D

                    Nah, no driver's licence. My parents won't let me have that. I'm happy with your PowerPack, though.

                    Comment

                    • ChristinaS
                      dBpoweramp Guru

                      • Apr 2004
                      • 4097

                      #11
                      Re: Need assistance with registration

                      Originally posted by neilthecellist
                      Nah, no driver's licence. My parents won't let me have that. I'm happy with your PowerPack, though.
                      Maybe I should talk to them... :D

                      Comment

                      • neilthecellist
                        dBpoweramp Guru

                        • Dec 2004
                        • 1288

                        #12
                        Re: Need assistance with registration

                        Lol Don't even try. You'll get a hung-up phone. My parents are Asian.

                        Comment

                        • ChristinaS
                          dBpoweramp Guru

                          • Apr 2004
                          • 4097

                          #13
                          Re: Need assistance with registration

                          Originally posted by neilthecellist
                          Lol Don't even try. You'll get a hung-up phone. My parents are Asian.
                          So? :D

                          Comment

                          • Smoggy
                            dBpoweramp Enthusiast

                            • Feb 2005
                            • 120

                            #14
                            Re: Need assistance with registration

                            We should start the help Neil get powerpack fund....

                            Give to the needy :shocked:

                            *Sally Struthers*For just pennys a day........

                            Comment

                            • neilthecellist
                              dBpoweramp Guru

                              • Dec 2004
                              • 1288

                              #15
                              Re: Need assistance with registration

                              :lol: Don't worry, I'll have my 16 dollars next year.



                              EDIT: I meant 14 dollars.

                              Comment

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