Reinstallation problems

[adaywayne]

As of yesterday I have been getting the following whenever I try to go to DMC Configuration.





I uninstalled DMC completely, including DAP and all codecs.

I then attempted to reinstall using the Registered Download Retrieval feature. As once before, the system would not accept my Order #. After several attempts, I am now told I must wait at least one week before trying to download again.

[Spoons]

Re: Reinstallation problems

it might be time to clean out dbpoweramp registry. for a manual link retrieval http://www.dbpoweramp.com/email.htm and spoon will email it. just give your order number and email to Spoon in that email.

to clean up registry:

*** if you are using dBpowerAMP Audio Player, backup your music collection first ***

1)Select 'Start' >> 'Run' and type:

regedit.exe

Browse to HKEY_CURRENT_USER\Software\Illustrate
delete the Key (folder) 'dBpowerAMP'.

2) Using Windows Explorer, open C:\Program Files\Illustrate and Delete the folder 'dBpowerAMP'

3) Reinstall, one by one dMC and Codecs.

4) Reinstall, dbpoweramp music player

[adaywayne]

Re: Reinstallation problems

it might be time to clean out dbpoweramp registry.

[COLOR=Navy]I've done that Razgo, after uninstalling.[/COLOR]

for a manual link retrieval http://www.dbpoweramp.com/email.htm and spoon will email it. just give your order number and email to Spoon in that email.

[COLOR=Navy]Will do that and reinstall as soon as I receive.
Many thanks,
Arnie[/COLOR]

[Spoons]

Re: Reinstallation problems

hmmm... ok well i don't think downloading another copy will fix the problem. it does sound like something is corrupt. but you would think once you uninstall and clean out the registry it should be ok. so i don't know what to suggest. unless the first copy you downloaded was corrupt in the first place.

[Spoon]

Re: Reinstallation problems

Manuall delete all the codecs - \multiplayer\input\

[adaywayne]

Re: Reinstallation problems

Manuall delete all the codecs - \multiplayer\input\

~~~~~~~~~~~
Yes , I had done that too. Just got your new download link and installed again. So far, all seems OK. Thanks.