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Reformatted how do I get Power Pack again?

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  • dermie

    • Jan 2003
    • 6

    Reformatted how do I get Power Pack again?

    Hi,

    I recently reformatted my hard disk and reloaded Windows XP. IN the process I lost dbPower Amp and my registered Power Pack. I have reloaded dbPower amp but how do I get my registered Power Pack back or do I have to pay a new registration fee? I still have the old registration details. Any advice you can give would be appreciated.


    Trevor
  • neilthecellist
    dBpoweramp Guru

    • Dec 2004
    • 1288

    #2
    Re: Reformatted how do I get Power Pack again?

    er....don't you just go to the registration page and input all the registration details that you have?

    Comment

    • dermie

      • Jan 2003
      • 6

      #3
      Re: Reformatted how do I get Power Pack again?

      thanks for the response. The only details I have are a receipt number. The registration page asks for that and accepts it then gives me a download link which requires a user name and password which I don't have. Where do I get that from?


      Trevor

      Comment

      • neilthecellist
        dBpoweramp Guru

        • Dec 2004
        • 1288

        #4
        Re: Reformatted how do I get Power Pack again?

        have you tried emailing Spoon, the god-creator of dMC that we all worship? :lol:

        I honestly don't know the answer to this. I don't have time to register dMC yet, so I don't fully understand how the registration process works...

        Comment

        • LtData
          dBpoweramp Guru

          • May 2004
          • 8288

          #5
          Re: Reformatted how do I get Power Pack again?

          Originally posted by dermie
          thanks for the response. The only details I have are a receipt number. The registration page asks for that and accepts it then gives me a download link which requires a user name and password which I don't have. Where do I get that from?


          Trevor
          On the page with the download link should be the username and password.

          Comment

          • dermie

            • Jan 2003
            • 6

            #6
            Re: Reformatted how do I get Power Pack again?

            Thank you but I have been over that page with a fine tooth comb and can't finf anything like a user name or password.

            Trevor

            Comment

            • adaywayne
              dBpoweramp Guru

              • Nov 2004
              • 383

              #7
              Re: Reformatted how do I get Power Pack again?

              Originally posted by dermie
              Thank you but I have been over that page with a fine tooth comb and can't finf anything like a user name or password.

              Trevor
              You have to go to the
              [COLOR=Red]Existing Registration Download Link[/COLOR]
              which is at the very bottom of the Registration page. Then it will give you a user name and password to use (but it calls them something else....Code and PIN....or something like that!

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44775

                #8
                Re: Reformatted how do I get Power Pack again?

                >download link which requires a user name and password which I don't have. Where do I get that from?

                The page after you enter the strange picture number the user name and password is given on the next page, under the (.exe) link you click.
                Spoon
                www.dbpoweramp.com

                Comment

                • geezus

                  • Feb 2006
                  • 2

                  #9
                  Re: Reformatted how do I get Power Pack again?

                  hi i have done the same but i have only got my swreg email plus i have tried thto use the existing retrieval link but nothing comes up just a blank page so i dont know wat to do can ANYONE help
                  Last edited by geezus; February 05, 2006, 01:38 AM.

                  Comment

                  • ChristinaS
                    dBpoweramp Guru

                    • Apr 2004
                    • 4097

                    #10
                    Re: Reformatted how do I get Power Pack again?

                    Turn off your firewall completely. Enable cookies.

                    Comment

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