Download link

[akdiggy]

I purchased the Power Pack and mp3 encoder license on December 12, 2004. I did not get the program download link in the 7 day period as suggested. I will provide the order number upon request. I need another one generated to use the software. Thanks for your help!

[Spoons]

Re: Download link

just e-mail Spoon uisng the email from here: http://www.dbpoweramp.com/email.htm

Spoon has said he has had bad whether and a lot of black out's recently so i would send your details now and i reckon he will get you sorted soon.

[Spoon]

Re: Download link

Re-issue registered version of dBpowerAMP can be downloaded from this page:

http://www.dbpoweramp.com/registration/

Enter your Order reference / receipt number when asked.

[akdiggy]

Re: Download link

I went to the site you suggested to get a new license key. It gave me a username and password afterwards, and allowed me to download a registered copy. However, when I tried to install it, I got the following errors:

Error while running 'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Ins891.tmp.exe

Error while running 'E:\MP3 burner\dbpowerAMP\MusicConverter.exe'

Also, when I try to use the Music Converter, I get the message 'dbpowerAMP Music Converter is not installed'. Was I supposed to first uninstall the unregistered version and then install the registered one?

[LtData]

Re: Download link

No, you do not need to uninstall the unregistered version to install the registered version, I'm pretty sure.

Now, as to why it won't run. Were you logged in as an admin when you installed the program?

[Spoon]

Re: Download link

>'E:\MP3 burner\dbpowerAMP\

what is that drive? you are best installing to perhaps c:\Program Files\Illustrate\dbpoweramp

[akdiggy]

Re: Download link

Yes, I was logged in as an adminstrator when I installed it. The 'E:\MP3 burner\dbpowerAMP\' path is where I installed it because my C drive is filling up.

[Spoon]

Re: Download link

>Error while running 'E:\MP3 burner\dbpowerAMP\MusicConverter.exe'

Have a look in that folder, is musicconverter.exe in there?

[akdiggy]

Re: Download link

I will check. Any idea on the 'Error while running 'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Ins891.tmp.exe ' message?

[Spoon]

Re: Download link

>'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Ins891.tmp.ex e

That is a temporary file it is trying to run from the install, you might have a security program that is blocking the installer from running things.

[akdiggy]

Re: Download link

There are no security settings in those directories. I am logged in as the administrator during the install.

With regards to your earlier question, I have both the MusicConverter and DMCFileSelector executables in the dbpowerAMP folder. However, I did notice that in the MusicConverter.txt file, there was a message that read 'Unable to create compression CODEC 'Monkeys Audio', please check software installation'.

[Spoon]

Re: Download link

That is just a previous error message from a previous encoding.

That Installer has been used to install 6,000,000 installs, I am not aware of a weakness in the installer, you might have a security program - such as ZoneAlarm, or Norton Security, they can jump in and stop things from running.

[akdiggy]

Re: Download link

I did not have any security programs running when doing the install. I was logged on as administrator, which has full permissions on all my folders. What should I do now? Can I download another copy of a licensed install and try again?

[Spoons]

Re: Download link

here is the process for downloading a registered copy.

you may have entered a wrong email address as an email for the download link is automated and should arrive shortly. if it doesn't arrive then it could be an anti-spam program that your running that stopped it. if this is the case then you can use a manual link retrieval system to have the link manually sent out. but it may take up to one week. see this page http://www.dbpoweramp.com/registration/

or you can ask for a manual link that spoon will email you out. just use this email to do so http://www.dbpoweramp.com/email.htm

[adaywayne]

Re: Download link

The part that still has me wondering is the file path to DMC (Error while running 'E:\MP3 burner\dbpowerAMP\MusicConverter.exe')....from first post. How can DMC be installed inside an "mp3 burner" directory? And where is "Illustrate" in the path?

Or am I talking nonsense? My suggestion would be that he uninstall DMC and then reinstall it in the usual location....
C:\Program Files..........