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WMA Issues While Converting

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  • consgnment@cox.

    • Aug 2008
    • 6

    WMA Issues While Converting

    Hello

    I cant seem to see or convert any WMA files nor have I been able to install the WMA code properly


    I donwloaded the Windows WMA code installer (dBpoweramp-Codec-WMA10Pro.exe) and I am running a registered version of dBPowerAmp (dMC-R13.5-Ref-Registered.exe).
    The dbpowerAmp I downloaded installed into the program_files(x86) directory, while the WMA codec installs to the "program files"\ directory. I get the following error while attempting to run the WMA10Pro.exe

    "Error Whilst running dbPowerAmp\dbconfig.exe


    I have tried unstalling and re-installing a couple of times. Any help would be appreciated
  • Wayne
    dBpoweramp Guru

    • Aug 2002
    • 1254

    #2
    Re: WMA Issues While Converting

    Originally posted by consgnment@cox.
    Hello

    I cant seem to see or convert any WMA files nor have I been able to install the WMA code properly


    I donwloaded the Windows WMA code installer (dBpoweramp-Codec-WMA10Pro.exe) and I am running a registered version of dBPowerAmp (dMC-R13.5-Ref-Registered.exe).
    The dbpowerAmp I downloaded installed into the program_files(x86) directory, while the WMA codec installs to the "program files"\ directory. I get the following error while attempting to run the WMA10Pro.exe

    "Error Whilst running dbPowerAmp\dbconfig.exe


    I have tried unstalling and re-installing a couple of times. Any help would be appreciated
    Could it be that the WMA codec is 64bit which you are trying to use with a 32bit version of dBpowerAmp?

    Comment

    • Spoon
      Administrator
      • Apr 2002
      • 44574

      #3
      Re: WMA Issues While Converting

      You need to uninstall dBpoweramp, and install the 64 bit version of it.
      Spoon
      www.dbpoweramp.com

      Comment

      • consgnment@cox.

        • Aug 2008
        • 6

        #4
        Re: WMA Issues While Converting

        I am not given an opportunity to specify 64 or 32 bit versions when I am downloading via "Registration Retrieval". The version I am registered for is dBpoweramp Reference R13.5. Is that not available in 64 bit versions?

        Please advise

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44574

          #5
          Re: WMA Issues While Converting

          Run this:

          ...also how to do a full reset of dBpoweramp? (if dBpoweramp crashes for some reason) Where does dBpoweramp save its files / settings? It is installed to c:\Program Files\Illustrate\dBpoweramp or c:\Program Files (x86)\Illustrate\dBpoweramp The 64 bit version of dBpoweramp is installed to: c:\Program Files\dBpoweramp It


          Then reinstall.
          Spoon
          www.dbpoweramp.com

          Comment

          • consgnment@cox.

            • Aug 2008
            • 6

            #6
            Re: WMA Issues While Converting

            Spoon

            thanks for that answer. However how do I know the version I downloaded (s dBpoweramp Reference R13.5.) is even for a 64 bit OS?. When I try and re-install, I do get a prompt for an install directory, but it never ask what OS I am using

            Thanks Again
            Paul

            Comment

            • consgnment@cox.

              • Aug 2008
              • 6

              #7
              Re: WMA Issues While Converting

              Ok Cool

              I was able to get everything to install without issue including the WMA codec(dBpoweramp-Codec-WMA10Pro.exe). However I am still not able to view or convert any WMA files in my library. I am sure I am close, just need help figuring that out



              I've visited Codec Central and it says WMA codec is already included in dbPower and there is no hotlink to download the CODEC.. I am really confused at this point and feel like there is no solution to the issue I am seeing. I just want to convert WMA files into MP3 and everything Ive tried so far has been a failure

              thanks in advance on this difficult issuue

              paul
              Last edited by consgnment@cox.; February 07, 2021, 12:21 AM.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44574

                #8
                Re: WMA Issues While Converting

                WMA is included as standard with R17 and works out of the box, the issue could be you are using a version of dBpoweramp which is over 10 years old...and there is a miss match of 32 and 64 bit install.
                Spoon
                www.dbpoweramp.com

                Comment

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