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Error Running Core Converter

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  • DownDrivel

    • Dec 2017
    • 13

    Error Running Core Converter

    I've tried several different files (right-click in explorer, select convert) and after selecting my options and clikcing convert, I get an error dialog that says "error running core converter." I've tried uninstalling/reinstalling, but nothing changes. I've tried mp3 to flac, m4a to mp3/flac... nothing seems to work.

    Any ideas on what I'm doing wrong?

    Reference 16.4, Win10 Fall Creator's Update.
  • Spoon
    Administrator
    • Apr 2002
    • 44575

    #2
    Re: Error Running Core Converter

    It is likely your security software is blocking 'CoreConverter.exe' from running, what software do you have?
    Spoon
    www.dbpoweramp.com

    Comment

    • DownDrivel

      • Dec 2017
      • 13

      #3
      Re: Error Running Core Converter

      As with the last security related error (conditional encoding GUI wouldn't display) I do not have anything beyond what comes built into Windows. If there are settings I need for Windows defender, I'll gladly apply them!

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44575

        #4
        Re: Error Running Core Converter

        If you browse to C:\Program Files\dBpoweramp

        you can see coreconverter.exe? what size is it?
        Spoon
        www.dbpoweramp.com

        Comment

        • DownDrivel

          • Dec 2017
          • 13

          #5
          Re: Error Running Core Converter

          643,312

          Digital Signature Details Time: &*8206;Thursday, &*8206;December &*8206;28, &*8206;2017 5:21:15 PM

          It wouldn't have anything to do with installing as admin and trying to run it from another account would it?

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44575

            #6
            Re: Error Running Core Converter

            You could try running converter from an admin account as a test. If still no go try:

            Press start button and type

            cmd

            Select 'command prompt'

            then:

            "c:\program files\dBpoweramp\coreconverter.exe"

            What output is shown?
            Spoon
            www.dbpoweramp.com

            Comment

            • DownDrivel

              • Dec 2017
              • 13

              #7
              Re: Error Running Core Converter

              My output (non-admin account) is:

              dBpoweramp Music Converter (C) 2013 Illustrate Ltd

              Usage: CoreConverter.exe -infile="filename" -outfile="filename" -convert_to="codec" [codec compression CLI]

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44575

                #8
                Re: Error Running Core Converter

                Does it work from the admin account?
                Spoon
                www.dbpoweramp.com

                Comment

                • DownDrivel

                  • Dec 2017
                  • 13

                  #9
                  Re: Error Running Core Converter

                  No, same problem. Same output when running from the CLI, too.

                  I tried uninstalling, rebooting, and reinstalling into a different folder... still doesn't work.

                  I noticed while reinstalling, it saves the path of the previous install... does this mean that a setting is not being deleted correctly?
                  Last edited by DownDrivel; January 08, 2018, 09:51 PM.

                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 44575

                    #10
                    Re: Error Running Core Converter

                    The path is preserved yes, but the program is removed.

                    What path are you installing to?
                    Spoon
                    www.dbpoweramp.com

                    Comment

                    • DownDrivel

                      • Dec 2017
                      • 13

                      #11
                      Re: Error Running Core Converter

                      I had been installing to D:\Program Files (x86\. It's where I put all my programs. I uninstalled and reinstalled to C:\Program Files (x86)\

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44575

                        #12
                        Re: Error Running Core Converter

                        Look through your list of installed programs in 'Programs and Features' see if there are any anti malware, or any small security software listed.
                        Spoon
                        www.dbpoweramp.com

                        Comment

                        • Dat Ei
                          dBpoweramp Guru

                          • Feb 2014
                          • 1789

                          #13
                          Re: Error Running Core Converter

                          Hey Spoon,

                          could it be a problem to install a 64 bit version of dBpa into the standard 32 bit program folder "C:\Program Files (x86)"?


                          Dat Ei

                          Comment

                          • DownDrivel

                            • Dec 2017
                            • 13

                            #14
                            Re: Error Running Core Converter

                            Checked all programs using Windows App settings panel and Revo Uninstaller. I didn't see anything security/anti-virus/anti-malware related. This is a 6 month laptop and I havent even installed MalwareBytes on it (I've used that in the past).

                            Is there any way to get a more detailed debug message? Is there another program that does something similar (CLI control of another exe?) that I could try?

                            Comment

                            • Spoon
                              Administrator
                              • Apr 2002
                              • 44575

                              #15
                              Re: Error Running Core Converter

                              You have installed the 32bit version or 64 bit version?
                              Spoon
                              www.dbpoweramp.com

                              Comment

                              Working...

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