Error Running Core Converter

[DownDrivel]

I've tried several different files (right-click in explorer, select convert) and after selecting my options and clikcing convert, I get an error dialog that says "error running core converter." I've tried uninstalling/reinstalling, but nothing changes. I've tried mp3 to flac, m4a to mp3/flac... nothing seems to work.

Any ideas on what I'm doing wrong?

Reference 16.4, Win10 Fall Creator's Update.

[Spoon-]

Re: Error Running Core Converter

It is likely your security software is blocking 'CoreConverter.exe' from running, what software do you have?

[DownDrivel]

Re: Error Running Core Converter

As with the last security related error (conditional encoding GUI wouldn't display) I do not have anything beyond what comes built into Windows. If there are settings I need for Windows defender, I'll gladly apply them!

[Spoon-]

Re: Error Running Core Converter

If you browse to C:\Program Files\dBpoweramp

you can see coreconverter.exe? what size is it?

[DownDrivel]

Re: Error Running Core Converter

643,312

Digital Signature Details Time: &*8206;Thursday, &*8206;December &*8206;28, &*8206;2017 5:21:15 PM

It wouldn't have anything to do with installing as admin and trying to run it from another account would it?

[Spoon-]

Re: Error Running Core Converter

You could try running converter from an admin account as a test. If still no go try:

Press start button and type

cmd

Select 'command prompt'

then:

"c:\program files\dBpoweramp\coreconverter.exe"

What output is shown?

[DownDrivel]

Re: Error Running Core Converter

My output (non-admin account) is:

dBpoweramp Music Converter (C) 2013 Illustrate Ltd

Usage: CoreConverter.exe -infile="filename" -outfile="filename" -convert_to="codec" [codec compression CLI]

[Spoon-]

Re: Error Running Core Converter

Does it work from the admin account?

[DownDrivel]

Re: Error Running Core Converter

No, same problem. Same output when running from the CLI, too.

I tried uninstalling, rebooting, and reinstalling into a different folder... still doesn't work.

I noticed while reinstalling, it saves the path of the previous install... does this mean that a setting is not being deleted correctly?

[Spoon-]

Re: Error Running Core Converter

The path is preserved yes, but the program is removed.

What path are you installing to?

[DownDrivel]

Re: Error Running Core Converter

I had been installing to D:\Program Files (x86\. It's where I put all my programs. I uninstalled and reinstalled to C:\Program Files (x86)\

[Spoon-]

Re: Error Running Core Converter

Look through your list of installed programs in 'Programs and Features' see if there are any anti malware, or any small security software listed.

[Dat Ei]

Re: Error Running Core Converter

Hey Spoon,

could it be a problem to install a 64 bit version of dBpa into the standard 32 bit program folder "C:\Program Files (x86)"?


Dat Ei

[DownDrivel]

Re: Error Running Core Converter

Checked all programs using Windows App settings panel and Revo Uninstaller. I didn't see anything security/anti-virus/anti-malware related. This is a 6 month laptop and I havent even installed MalwareBytes on it (I've used that in the past).

Is there any way to get a more detailed debug message? Is there another program that does something similar (CLI control of another exe?) that I could try?

[Spoon-]

Re: Error Running Core Converter

You have installed the 32bit version or 64 bit version?