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Unable to purchase Music Converter

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  • lunarpolitiks

    • Oct 2017
    • 3

    Unable to purchase Music Converter

    I'd like to buy the Music Converter. I've tried 3 different payment methods, but none are being accepted, even though I have the funds. I've tried Firefox, Chrome, and Edge.

    I'm using this page: https://secure.dbpoweramp.com/store_purchase.aspx?p=9

    Am I missing something?
  • Spoon
    Administrator
    • Apr 2002
    • 44575

    #2
    Re: Unable to purchase Music Converter

    What message is shown when purchasing?
    Spoon
    www.dbpoweramp.com

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    • lunarpolitiks

      • Oct 2017
      • 3

      #3
      Re: Unable to purchase Music Converter

      Originally posted by Spoon
      What message is shown when purchasing?
      With Paypal: "Unable to Paypal DoExpressCheckoutPayment: This transaction couldn't be completed. Please redirect your customer to PayPal."

      With Amazon: "Unable to Capture Payment, Please Try Again Later"

      With credit card: "Your credit card has been declined, please retry one more time ensuring all details (address, card number) are correct"

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44575

        #4
        Re: Unable to purchase Music Converter

        Our systems are processing orders correctly, with all three methods today. I would try again, if that fails try a different computer (you might have security software which is blocking the purchase).
        Spoon
        www.dbpoweramp.com

        Comment

        • lunarpolitiks

          • Oct 2017
          • 3

          #5
          Re: Unable to purchase Music Converter

          I've now also tried it on my phone, and on a laptop running Ubuntu Linux. I suppose it's possibly something to do with my card. GoFundMe rejects it too.

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