Tweet
Hello, I have recently purchased a new computer (Windows 7) and have imported the dbPoweramp Application to the new machine. When I run the program, I receive an error message that says an error occurred whilst attempting to install the program; when I click out of that message, the main screen states a successful installation. I am unable to open and use the program. Can you please advise what I have overlooked? Many thanks.
-
-
Re: Unable to reinstall paid version on new Windows computer
What do you mean you "imported" the program to new computer. You just need to redownload the install program from illustrate. Look for your order number and you'll include that to get the download. There are other options if you lost the order number. See:
scroll to bottom of page and click on the "registration retrieval" -
Re: Unable to reinstall paid version on new Windows computer
It is likely your security software is blocking the install from running.Comment
-
Re: Unable to reinstall paid version on new Windows computer
Thank you, this resolved it. Migration software brought the old download over to the new PC.What do you mean you "imported" the program to new computer. You just need to redownload the install program from illustrate. Look for your order number and you'll include that to get the download. There are other options if you lost the order number. See:
scroll to bottom of page and click on the "registration retrieval"Comment
Comment