Upgraded and paid, but there's no obvious way to link license with trial software

[joethebus]

You have no idea how infuriating I find it to be humiliated every time I try to use computer software written by Americans.

I recently changed my computer and I'm now using OS X Sierra on a new-to-me Mac Pro, so have bought from illustrate another license to upgrade to the latest version of Music Converter.

Being naive and British with a not untypical comical old fashioned mindset, I half thought that having gone through the updating sequence the next step would lead me to somewhere I could download the new software. What a prat I am. So I gave up on that idea.

I then downloaded the software, and find I now have a version which says it's a trial version. But I don't want a trial version. I want the paid for version I have paid for installed on my computer so that I can forget about this part of the always dreary commissioning-a-new-computer task and move on to do battle with all the other software writers who cannot get their heads around the concept of intuitive.

So can you tell me, please, in terms that I as an educated Englishman might be able to comprehend, how I convert to the paid-for version of your dBpoweramp Music Converter.

Your help will be much appreciated.

Joe Letts

[Spoon]

Re: Upgraded and paid, but there's no obvious way to link license with trial software

When you purchase you will get an email with the order number, starting R........

This order number is used to download the registered software, which is then installed by visiting:

http://www.dbpoweramp.com/registration/

If you did not get an email, send me a personal message on this forum please.