A. If uninstalling does not help, then follow these instructions to make a totally clean start:
*** if you are using dBpowerAMP Audio Player, backup your music collection first ***
1) Reboot PC, Select 'Start' >> 'Run' and type:
regedit.exe
Browse to HKEY_CURRENT_USER\Software\Illustrate
delete the Key (folder) 'dBpowerAMP'.
2) Using Windows Explorer, open C:\Program Files\Illustrate and Delete the folder 'dBpowerAMP'
3) Reinstall, one by one dMC and Codecs.
*** if you are using dBpowerAMP Audio Player, backup your music collection first ***
1) Reboot PC, Select 'Start' >> 'Run' and type:
regedit.exe
Browse to HKEY_CURRENT_USER\Software\Illustrate
delete the Key (folder) 'dBpowerAMP'.
2) Using Windows Explorer, open C:\Program Files\Illustrate and Delete the folder 'dBpowerAMP'
3) Reinstall, one by one dMC and Codecs.