Troubleshooting metadata for rehab medical billing services audio archives?

[salmanahmad112]

Hi, I'm using dBpoweramp to convert large batches of session recordings for our rehab medical billing services department. I am struggling to keep the custom 'Patient ID' and 'Visit Date' tags consistent after the conversion. Does anyone have tips for dynamic naming settings that won't strip these specific medical metadata strings?

[Spoon]

What are you converting from and to (as an audio format)?