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Cannot Install Codecs v 12.4 Windows 7 "Error whilst running 'dBConfig.exe'"

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  • cdog
    • Oct 2015
    • 6

    Cannot Install Codecs v 12.4 Windows 7 "Error whilst running 'dBConfig.exe'"

    The other post failed, I cannot edit it.

    I get this error message when trying to install any codec, Ive tried various install paths. The worst part is, the installer itself says SUCCESS and when I goto into programs, I see the various codes I attempted to install as fully installed and recognized by Windows as active programs! The problem is, the DB configuration utility cant see them, DB converter cant use them. I tried redownloading both codecs and main software, I tried rebooting, launching as admin, compatibility modes, etc

    Ive gotten it to work on other Win7 installs, Im not sure what the problem is this time. Help!
  • cdog
    • Oct 2015
    • 6

    #2
    Re: Cannot Install Codecs v 12.4 Windows 7 "Error whilst running 'dBConfig.exe'"

    I tried changing the default install path, no dice

    from

    C:\Program Files\dBpoweramp

    to

    C:\Program Files (x86)\Illustrate

    is this some 32 vs 64 bit issue?
    Last edited by cdog; October 20, 2015, 03:43 AM.

    Comment

    • cdog
      • Oct 2015
      • 6

      #3
      Re: Cannot Install Codecs v 12.4 Windows 7 "Error whilst running 'dBConfig.exe'"

      Just about at the end of my wits here, this is software Ive had working in this exact config, I cant figure it out, sometimes Windows just wont play nice

      Comment

      • Dat Ei
        dBpoweramp Guru
        • Feb 2014
        • 1752

        #4
        Re: Cannot Install Codecs v 12.4 Windows 7 "Error whilst running 'dBConfig.exe'"

        Sounds like a mixup of 32 and 64bit installations.

        Dat Ei

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44093

          #5
          Re: Cannot Install Codecs v 12.4 Windows 7 "Error whilst running 'dBConfig.exe'"

          from

          C:\Program Files\dBpoweramp

          to

          C:\Program Files (x86)\Illustrate

          -----

          You cannot change the above because you are installing something 64 bit into the 32 bit location. Uninstall everything, if you need 32 bit versions, then force the 32 bit version to install by holding the right shift key whilst double clicking the installer.
          Spoon
          www.dbpoweramp.com

          Comment

          • cdog
            • Oct 2015
            • 6

            #6
            Re: Cannot Install Codecs v 12.4 Windows 7 "Error whilst running 'dBConfig.exe'"

            Right, I know that - but please understand I tried all normal procedures. Ive now had this error on 2 separate win7 machines.

            I need to convert WMA-->WAV but I cant do that without the codec, which is frustrating because this has always been my 1st choice software.

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 44093

              #7
              Re: Cannot Install Codecs v 12.4 Windows 7 "Error whilst running 'dBConfig.exe'"

              Uninstall all dBpoweramp programs (and codecs), then install all to the default locations.
              Spoon
              www.dbpoweramp.com

              Comment

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