R15.3 Installer won't start for a re-install

[AlanP]

Re: R15.3 Installer won't start for a re-install

Hi,

Thanks for responding. I'm running Windows 7.1, the file name is dMC-R15.3-Ref-Registered and the file size is 26,954KB. I was running on XP and downloaded the re-install from my email link from the original purchase

[mville]

Re: R15.3 Installer won't start for a re-install

I have just upgraded to a new laptop and I am trying to install my single license version. Do I need to uninstall from my old laptop first as the installs it brings up the following error message.

The application was unable to start correctly (0xc000007b). Click OK to close the application.

What OS is running on the new laptop?

What is the name and filesize (kb) of the installation file?

[AlanP]

Hi,

I have just upgraded to a new laptop and I am trying to install my single license version. Do I need to uninstall from my old laptop first as the installs it brings up the following error message.

The application was unable to start correctly (0xc000007b). Click OK to close the application.

Thanks for your advice