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Music converter does not convert anymore

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  • rat
    dBpoweramp Enthusiast

    • Apr 2008
    • 50

    Music converter does not convert anymore

    Since a few days I cannot convert files anymore : for every one (flac, wav, wma and so on) I get : unable to load decoder no codec installed. But the codecs all there and have worked quite well till now. If I download again a codec and then try to install it (after deleting the old), installation starts and then I get : error whilst running C:\Program Files(x86)\Illustrate\dbpoweramp\decoder...
    I have Ref. 15.3. Security software: eset, which never gave trouble (No mcafee!)
  • Dat Ei
    dBpoweramp Guru

    • Feb 2014
    • 1789

    #2
    Re: Music converter does not convert anymore

    Vista?


    Dat Ei

    Comment

    • rat
      dBpoweramp Enthusiast

      • Apr 2008
      • 50

      #3
      Re: Music converter does not convert anymore

      No, windows 7 64.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44579

        #4
        Re: Music converter does not convert anymore

        Something on your system is blocking dBpoweramp from doing basic things, the security software is the prime candidate.
        Spoon
        www.dbpoweramp.com

        Comment

        • rat
          dBpoweramp Enthusiast

          • Apr 2008
          • 50

          #5
          Re: Music converter does not convert anymore

          Not the security software : I have temporarily disabled Eset - same issue. What else can be ?

          Comment

          • Spoon
            Administrator
            • Apr 2002
            • 44579

            #6
            Re: Music converter does not convert anymore

            >C:\Program Files(x86)\Illustrate\

            That path is for 32 bit dbpoweramp, yet you have 64 bit Windows, try to uninstall everything, restart Windows, then reinstall dBpoweramp.
            Spoon
            www.dbpoweramp.com

            Comment

            • rat
              dBpoweramp Enthusiast

              • Apr 2008
              • 50

              #7
              Re: Music converter does not convert anymore

              I am getting quite confused. I do not understand what has gone wrong - the issue is recent. And I thought that dbpoweramp was compatible with both the 32 and the 64 bit Win 7.
              What should I do on reinstalling dbpoweramp to get the right path? Another issue - Asset showed me all the types of files I have : wav, flac and dsd. After installing R15.3 the dsd files have disappeared.

              Comment

              • Spoon
                Administrator
                • Apr 2002
                • 44579

                #8
                Re: Music converter does not convert anymore

                It is likely that the security software has removed the dBpoweramp dlls, uninstall, disable security software and reinstall.
                Spoon
                www.dbpoweramp.com

                Comment

                • rat
                  dBpoweramp Enthusiast

                  • Apr 2008
                  • 50

                  #9
                  Re: Music converter does not convert anymore

                  Done. Everything well : converter works perfecty, also on dsb files. Thank you, Spoon. Only remaining issue : Asset does not see anymore dsd files . Why ? Is this a consequence of last upgrade ?

                  Comment

                  • Spoon
                    Administrator
                    • Apr 2002
                    • 44579

                    #10
                    Re: Music converter does not convert anymore

                    It will be the same issue, disable the security software and uninstall then reinstall Asset.
                    Spoon
                    www.dbpoweramp.com

                    Comment

                    • rat
                      dBpoweramp Enthusiast

                      • Apr 2008
                      • 50

                      #11
                      Re: Music converter does not convert anymore

                      I did it and now Asset begins to search for libraries and searches and searches and never finds ....It made a blocnotes : I don't understand a thing and attach it.
                      Attached Files

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44579

                        #12
                        Re: Music converter does not convert anymore

                        Enable debugging in asset, then do a refresh all, watch it scan and post the debug log (for the umedialibrary) after the scan please.
                        Spoon
                        www.dbpoweramp.com

                        Comment

                        • rat
                          dBpoweramp Enthusiast

                          • Apr 2008
                          • 50

                          #13
                          Re: Music converter does not convert anymore

                          Did the refresh (it took some time) but where does Asset store the log ? There is a key ''View Debug Log'' but clicking on it does absolutely nothing.

                          Comment

                          • rat
                            dBpoweramp Enthusiast

                            • Apr 2008
                            • 50

                            #14
                            Re: Music converter does not convert anymore

                            Sorry - I have found the Umedialibray file and tried to send it. But I cannot : when I try to upload it, I get an error message ''Umedialibrary. exe is invalid file''.

                            Comment

                            • Spoon
                              Administrator
                              • Apr 2002
                              • 44579

                              #15
                              Re: Music converter does not convert anymore

                              View debug log will only work if you enable the debug log, then scan, then later come back to click on it.
                              Spoon
                              www.dbpoweramp.com

                              Comment

                              Working...

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