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Music converter does not convert anymore

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  • rat
    dBpoweramp Supporter
    • Apr 2008
    • 50

    #1

    Music converter does not convert anymore

    Since a few days I cannot convert files anymore : for every one (flac, wav, wma and so on) I get : unable to load decoder no codec installed. But the codecs all there and have worked quite well till now. If I download again a codec and then try to install it (after deleting the old), installation starts and then I get : error whilst running C:\Program Files(x86)\Illustrate\dbpoweramp\decoder...
    I have Ref. 15.3. Security software: eset, which never gave trouble (No mcafee!)
  • Dat Ei
    dBpoweramp Supporter
    • Feb 2014
    • 1900

    #2
    Re: Music converter does not convert anymore

    Vista?


    Dat Ei

    Comment

    • rat
      dBpoweramp Supporter
      • Apr 2008
      • 50

      #3
      Re: Music converter does not convert anymore

      No, windows 7 64.

      Comment

      • Spoon-
        Administrator
        • Apr 2002
        • 45980

        #4
        Re: Music converter does not convert anymore

        Something on your system is blocking dBpoweramp from doing basic things, the security software is the prime candidate.
        Spoon-
        www.dbpoweramp.com

        Comment

        • rat
          dBpoweramp Supporter
          • Apr 2008
          • 50

          #5
          Re: Music converter does not convert anymore

          Not the security software : I have temporarily disabled Eset - same issue. What else can be ?

          Comment

          • Spoon-
            Administrator
            • Apr 2002
            • 45980

            #6
            Re: Music converter does not convert anymore

            >C:\Program Files(x86)\Illustrate\

            That path is for 32 bit dbpoweramp, yet you have 64 bit Windows, try to uninstall everything, restart Windows, then reinstall dBpoweramp.
            Spoon-
            www.dbpoweramp.com

            Comment

            • rat
              dBpoweramp Supporter
              • Apr 2008
              • 50

              #7
              Re: Music converter does not convert anymore

              I am getting quite confused. I do not understand what has gone wrong - the issue is recent. And I thought that dbpoweramp was compatible with both the 32 and the 64 bit Win 7.
              What should I do on reinstalling dbpoweramp to get the right path? Another issue - Asset showed me all the types of files I have : wav, flac and dsd. After installing R15.3 the dsd files have disappeared.

              Comment

              • Spoon-
                Administrator
                • Apr 2002
                • 45980

                #8
                Re: Music converter does not convert anymore

                It is likely that the security software has removed the dBpoweramp dlls, uninstall, disable security software and reinstall.
                Spoon-
                www.dbpoweramp.com

                Comment

                • rat
                  dBpoweramp Supporter
                  • Apr 2008
                  • 50

                  #9
                  Re: Music converter does not convert anymore

                  Done. Everything well : converter works perfecty, also on dsb files. Thank you, Spoon. Only remaining issue : Asset does not see anymore dsd files . Why ? Is this a consequence of last upgrade ?

                  Comment

                  • Spoon-
                    Administrator
                    • Apr 2002
                    • 45980

                    #10
                    Re: Music converter does not convert anymore

                    It will be the same issue, disable the security software and uninstall then reinstall Asset.
                    Spoon-
                    www.dbpoweramp.com

                    Comment

                    • rat
                      dBpoweramp Supporter
                      • Apr 2008
                      • 50

                      #11
                      Re: Music converter does not convert anymore

                      I did it and now Asset begins to search for libraries and searches and searches and never finds ....It made a blocnotes : I don't understand a thing and attach it.
                      Attached Files

                      Comment

                      • Spoon-
                        Administrator
                        • Apr 2002
                        • 45980

                        #12
                        Re: Music converter does not convert anymore

                        Enable debugging in asset, then do a refresh all, watch it scan and post the debug log (for the umedialibrary) after the scan please.
                        Spoon-
                        www.dbpoweramp.com

                        Comment

                        • rat
                          dBpoweramp Supporter
                          • Apr 2008
                          • 50

                          #13
                          Re: Music converter does not convert anymore

                          Did the refresh (it took some time) but where does Asset store the log ? There is a key ''View Debug Log'' but clicking on it does absolutely nothing.

                          Comment

                          • rat
                            dBpoweramp Supporter
                            • Apr 2008
                            • 50

                            #14
                            Re: Music converter does not convert anymore

                            Sorry - I have found the Umedialibray file and tried to send it. But I cannot : when I try to upload it, I get an error message ''Umedialibrary. exe is invalid file''.

                            Comment

                            • Spoon-
                              Administrator
                              • Apr 2002
                              • 45980

                              #15
                              Re: Music converter does not convert anymore

                              View debug log will only work if you enable the debug log, then scan, then later come back to click on it.
                              Spoon-
                              www.dbpoweramp.com

                              Comment

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