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Trouble converting a file (I know what caused the problem, but not the solution)

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  • Zao

    • May 2014
    • 15

    Trouble converting a file (I know what caused the problem, but not the solution)

    Hi. I use Winamp to listen to my music, and at the time was using a plugin called "ID3 Tray Rate". This plugin allows you to simply edit the rating of an audio file, stored in the ID tag/Metadata. It hasn't caused me any problems before. But with this one specific file, it caused it to not work with Winamp or Windows Media Player. It will play with VLC though.

    I also am not able to convert the file with dbpoweramp. Whenever I try, I just get this message:
    "Error converting to Wave, Error RIFF chunk unknown 'ID3' [clRIFFHandler::ScanFile]"

    I have stopped using that plugin, and the file in question is Wave format. I have tried editing the tags with dbpoweramp. But it says that the file has no ID tags. I can't add any either, apparently.

    Any ideas what has happened to the file, and how I might fix it? I was hoping that dbpoweramp might somehow be able to reset the ID tags or something. I'm guessing they're the problem.

    Thanks
  • Spoon
    Administrator
    • Apr 2002
    • 44574

    #2
    Re: Trouble converting a file (I know what caused the problem, but not the solution)

    Please email one such file:

    Spoon
    www.dbpoweramp.com

    Comment

    • Zao

      • May 2014
      • 15

      #3
      Re: Trouble converting a file (I know what caused the problem, but not the solution)

      Originally posted by Spoon
      Please email one such file:

      http://www.dbpoweramp.com/email.htm
      "The following email address is provided for non-support enquiries only (any registration questions, use the email address below), support questions should be directed to the Forum"

      Comment

      • Zao

        • May 2014
        • 15

        #4
        Re: Trouble converting a file (I know what caused the problem, but not the solution)

        Originally posted by Spoon
        Please email one such file:

        http://www.dbpoweramp.com/email.htm
        "The following email address is provided for non-support enquiries only (any registration questions, use the email address below), support questions should be directed to the Forum"

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44574

          #5
          Re: Trouble converting a file (I know what caused the problem, but not the solution)

          It is ok, we are expecting your email.
          Spoon
          www.dbpoweramp.com

          Comment

          • Zao

            • May 2014
            • 15

            #6
            Re: Trouble converting a file (I know what caused the problem, but not the solution)

            Originally posted by Spoon
            It is ok, we are expecting your email.
            Ok, cool haha

            Comment

            • Zao

              • May 2014
              • 15

              #7
              Re: Trouble converting a file (I know what caused the problem, but not the solution)

              Sorry to double post. But I have sent the email. And just to add to the info here - I don't seem to be able to add the "Album Artist" tag to my wave files. I've been trying it on various wave files I have (ones that have never been affected by the ID Tag plugin I mentioned). Not sure why. It works with other file formats like FLAC (which I normally use). I have tried installing the WavPack and Wave64 codecs just for the sake of trying them. But they didn't help.

              Any ideas?

              Maybe I'll try reinstalling dbpoweramp in a bit. I'll let you know if it helps. Thanks

              Comment

              • schmidj
                dBpoweramp Guru

                • Nov 2013
                • 523

                #8
                Re: Trouble converting a file (I know what caused the problem, but not the solution)

                Regarding the "Album Artist" issue with .wav files, I had the same problem a few months ago, and Spoon had the reason and solution. Here is a link to the forum thread: http://forum.dbpoweramp.com/showthre...ndows-Explorer His solution solved my issues.

                Comment

                • Spoon
                  Administrator
                  • Apr 2002
                  • 44574

                  #9
                  Re: Trouble converting a file (I know what caused the problem, but not the solution)

                  This issue is this program has simply written an ID3 chunk to the start of a wave file, this corrupts the file because wave is chunk based.
                  Spoon
                  www.dbpoweramp.com

                  Comment

                  • Zao

                    • May 2014
                    • 15

                    #10
                    Re: Trouble converting a file (I know what caused the problem, but not the solution)

                    Originally posted by schmidj
                    Regarding the "Album Artist" issue with .wav files, I had the same problem a few months ago, and Spoon had the reason and solution. Here is a link to the forum thread: http://forum.dbpoweramp.com/showthre...ndows-Explorer His solution solved my issues.
                    So I have to convert the wav files from LIST to id3? I already have the id tag update installed. But I don't know how to convert the files to id3 format. Can you help with that? Thanks!

                    Originally posted by Spoon
                    This issue is this program has simply written an ID3 chunk to the start of a wave file, this corrupts the file because wave is chunk based.
                    Is this in reference to my original question? If so - is it beyond repair? Thanks!

                    Comment

                    • Zao

                      • May 2014
                      • 15

                      #11
                      Re: Trouble converting a file (I know what caused the problem, but not the solution)

                      Looks like the reply I wrote earlier didn't post :(

                      @schmidj - The solution was to convert from LIST to id3? Could someone explain how to do that please? Thanks!

                      @Spoon - Is that in reference to my original post? If so, is the file recoverable? Thanks!

                      Comment

                      • Spoon
                        Administrator
                        • Apr 2002
                        • 44574

                        #12
                        Re: Trouble converting a file (I know what caused the problem, but not the solution)

                        dBpoweramp cannot recover this file.
                        Spoon
                        www.dbpoweramp.com

                        Comment

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