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Album art keeps deleting itself.

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  • Timotonx

    • Dec 2013
    • 8

    Album art keeps deleting itself.

    Hi all, I've been having this issue since I installed dBpoweramp, I add an album artwork(.jpg picture) to an album, click ok but when I go back in the dB tagging menu it has disappeared. The only solution I have found is to convert the whole album into mp3 (format in which it already is) so the artwork is kept in memory.

    It only happens to about 40% of my albums but it's really a pain in the ass to convert them all just for the artwork. Haven't found anything on the forum about this issue.

    Thank you!
  • Timotonx

    • Dec 2013
    • 8

    #2
    Re: Album art keeps deleting itself.

    * I'm using windows XP.

    Comment

    • Spoon
      Administrator
      • Apr 2002
      • 44509

      #3
      Re: Album art keeps deleting itself.

      It is possible that dBpoweramp is prevented from writing the art, do you have security software? check that the files are not read only and there is permission to write them (if on a network share, it might be a read only share).
      Spoon
      www.dbpoweramp.com

      Comment

      • Timotonx

        • Dec 2013
        • 8

        #4
        Re: Album art keeps deleting itself.

        Negative sir, am not on a network share and I checked if the files were blocked... they are not...

        Comment

        • Spoon
          Administrator
          • Apr 2002
          • 44509

          #5
          Re: Album art keeps deleting itself.

          Have security software, sometimes it can put a program in a sandbox so it cannot access anything.
          Spoon
          www.dbpoweramp.com

          Comment

          • Timotonx

            • Dec 2013
            • 8

            #6
            Re: Album art keeps deleting itself.

            Originally posted by Spoon
            Have security software, sometimes it can put a program in a sandbox so it cannot access anything.
            Well as I said it only happens to about 40% of my music so the program itself is not denied total access, I don't see why it wouldn't acces some mp3s when it can access others. I checked my AVG as well and I can guarantee it's not the source of the problem...

            Comment

            • Spoon
              Administrator
              • Apr 2002
              • 44509

              #7
              Re: Album art keeps deleting itself.

              Which version of dbpoweramp do you have?

              As a test try to disable the AVG.
              Spoon
              www.dbpoweramp.com

              Comment

              • Timotonx

                • Dec 2013
                • 8

                #8
                Re: Album art keeps deleting itself.

                Yeah I already did the AVG disabling thing, I'm using V 14.4 beta.

                Comment

                • BrodyBoy
                  dBpoweramp Guru

                  • Sep 2011
                  • 777

                  #9
                  Re: Album art keeps deleting itself.

                  Originally posted by Timotonx
                  Hi all, I've been having this issue since I installed dBpoweramp, I add an album artwork(.jpg picture) to an album, click ok but when I go back in the dB tagging menu it has disappeared. The only solution I have found is to convert the whole album into mp3 (format in which it already is) so the artwork is kept in memory.

                  It only happens to about 40% of my albums but it's really a pain in the ass to convert them all just for the artwork. Haven't found anything on the forum about this issue.

                  Thank you!
                  Are you talking about selecting artwork prior to ripping and then it's not saved in/with the ripped files?

                  Comment

                  • Timotonx

                    • Dec 2013
                    • 8

                    #10
                    Re: Album art keeps deleting itself.

                    No ripping involved, just trying to make a simple tag edit.

                    * I'd like to add that I can change all the other info, it won't delete itself, but the artwork will.
                    Last edited by Timotonx; December 12, 2013, 02:25 AM.

                    Comment

                    • Spoon
                      Administrator
                      • Apr 2002
                      • 44509

                      #11
                      Re: Album art keeps deleting itself.

                      By delete you mean gone completely or replaced with something else?
                      Spoon
                      www.dbpoweramp.com

                      Comment

                      • Timotonx

                        • Dec 2013
                        • 8

                        #12
                        Re: Album art keeps deleting itself.

                        Just gone.

                        Comment

                        • Spoon
                          Administrator
                          • Apr 2002
                          • 44509

                          #13
                          Re: Album art keeps deleting itself.

                          Please email one mp3 file:



                          and an album art you are trying to apply to this file.
                          Spoon
                          www.dbpoweramp.com

                          Comment

                          • Spoon
                            Administrator
                            • Apr 2002
                            • 44509

                            #14
                            Re: Album art keeps deleting itself.

                            The issue is, these mp3 files have id3v1 tags, the tag editor does not change the tag type on tag edit and id3 v1 cannot store album art.

                            To get past this you can convert the effected files to the utility codec 'ID Tag Update' it will update to id3v2.3 which can store art.
                            Spoon
                            www.dbpoweramp.com

                            Comment

                            • Timotonx

                              • Dec 2013
                              • 8

                              #15
                              Re: Album art keeps deleting itself.

                              Originally posted by Spoon
                              The issue is, these mp3 files have id3v1 tags, the tag editor does not change the tag type on tag edit and id3 v1 cannot store album art.

                              To get past this you can convert the effected files to the utility codec 'ID Tag Update' it will update to id3v2.3 which can store art.
                              Awesome, I just tried this and the converting time is much shorter than converting the whole thing into mp3... it would be nice to include an automatic tag type change when adding artwork to id3v1 tag files.

                              Thanks for your time and help my friend!

                              Comment

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