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Error when installing/activating paid version of dBpoweramp 14

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  • Goldenbear

    • Jan 2011
    • 2

    Error when installing/activating paid version of dBpoweramp 14

    I don't know if anyone else has encountered this problem. I can't seem to find any similar problem on this forum. The 21 day trial for dBpoweramp Release 14 recently expired, so I just registered the program and paid the $38 registration fee. I downloaded the file 'dMC-R14-Ref-Registered' from the provided link, but when I open the file , I get the following error:

    16 bit MS-DOS Subsystem

    The NTVDM CPU has encountered an illegal instruction.
    CS:0dcd IP:0228 OP:63 68 61 72 73 Choose ‘Close’ to terminate the application.

    I have downloaded this file several times, with the same results. Meanwhile, dBpoweramp is showing that it is still not registered. I don't know what else to do about this. I am running XP Pro Service pack 3, on a Pentium 4 3GHz (single core) CPU, with 2.5 Gigs of memory. The trial version worked perfectly, but now i don't have a working (paid) version. Any input would be appreciated. Thanks.
  • dbfan
    dBpoweramp Guru

    • Jan 2011
    • 937

    #2
    Re: Error when installing/activating paid version of dBpoweramp 14

    It suggests you only have part of the install, try clearing your internet cache and redownload

    Comment

    • Goldenbear

      • Jan 2011
      • 2

      #3
      Re: Error when installing/activating paid version of dBpoweramp 14

      Thanks for the reply. I was not able to fully download it with Firefox. Even when clearing cache, restarting, etc. I had to use Internet Explorer. I shouldn't have to uninstall the trial version first before installing this, should I? Thanks.

      Comment

      • Spoon
        Administrator
        • Apr 2002
        • 44575

        #4
        Re: Error when installing/activating paid version of dBpoweramp 14

        Uninstalling the older version is best.
        Spoon
        www.dbpoweramp.com

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